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We are seeking a highly skilled Customer Support Specialist to join our team at Personalbüro U. Herrmann. As a Customer Support Specialist, you will be the primary point of contact for customers and healthcare professionals, providing exceptional support and assistance.
Key Responsibilities:- Advise healthcare professionals on software usage via telephone
- Train them in using our services over the phone
- Process incoming requests efficiently
- Provide product information and answer client questions
- French language proficiency (C2 level)
- English language proficiency (B2 level)
- Experience in customer support (preferred)
