French Safety Advisor for Airbnb
2 semanas atrás
French Safety Advisor for Airbnb
Job Description:
We are seeking a highly skilled and experienced French Safety Advisor to join our team at Airbnb. As a key member of our French Claims and Safety team, you will be responsible for ensuring the safety and well-being of our customers and properties.
Responsibilities:
- Communicate effectively with customers and provide relevant information in a friendly and efficient manner.
- Deal with property damage issues and handle sensitive issues reported during ongoing reservations or after they are over.
- Analyze customer situations and assess property features to identify potential safety risks.
- Work proactively and independently to meet targets and goals.
Requirements:
- Native or proficient level of French (C2).
- Advanced level of English (at least C1) both verbal and written.
- Strong communication skills with excellent phone conversation skills, attentive listening, and superior writing skills.
- Analytical and problem-solving skills with strong attention to detail.
- Background in mediation, dispute, or conflict resolution is a plus.
- Desire to learn and advance, be a curious investigator, and problem solver.
- High-speed internet access and appropriate conditions for remote work.
- Must hold EU citizenship or valid work permit for Portugal.
- Be a local candidate or willing to relocate to Portugal.
Benefits:
- Signing bonus.
- Relocation package.
- Competitive wages.
- Paid professional training.
- Employee discounts.
- Private healthcare & dental insurance (after six months of employment).
- Growth opportunities through various development programs.
- Fun and engaging company-wide initiatives, including our EverBetter wellness program.
- Job stability.
- Life-long skills and experience.
- Excellent work culture.
About Us:
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Apply today.
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