German Safety Specialist for Airbnb
Há 1 mês
Customer Service Specialist for German Market
At Sitel Corp., we are seeking a highly skilled Customer Service Specialist to join our German Claims and Safety team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients in the German market.
Key Responsibilities:
- Communicate effectively with customers in German, providing relevant information and resolving issues in a timely manner.
- Handle property damage issues and sensitive customer situations with professionalism and empathy.
- Analyze customer situations and assess property features to provide accurate solutions.
- Work independently to meet targets and goals, with a focus on delivering high-quality results.
Requirements:
- Native or proficient level of German (C2)
- Advanced level of English (at least C1) both verbal and written
- Strong communication skills, with excellent phone conversation skills and attentive listening
- Analytical and problem-solving skills with strong attention to detail
- Background in mediation, dispute, or conflict resolution is a plus
What We Offer:
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives
We believe in memorable associate experiences and offer a supportive work environment that allows you to grow your career and improve your quality of life. Apply today and take the first step towards a rewarding career with Sitel Corp.
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