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Native Dutch Speaker Customer Support Role

1 semana atrás

Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

Job Summary

We are seeking a highly motivated and detail-oriented native Dutch speaker to join our team as a customer support agent. The successful candidate will be responsible for providing excellent customer service via phone or email, handling customer inquiries, and resolving issues in a timely manner.

Key Responsibilities

  • Respond to customer inquiries in a professional and courteous manner.
  • Address customer complaints and resolve issues promptly.
  • Collaborate with internal teams to resolve complex customer issues.
  • Participate in training programs to enhance customer service skills.
  • Meet performance metrics and targets for customer satisfaction and issue resolution.

Requirements

  • Native level of Dutch and business fluent English written and oral.
  • Prior experience in customer service/technical support.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Ability to adapt to changing priorities and deadlines.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.