Senior Voice Quality Assurance Engineer

2 semanas atrás


Coimbra, Coimbra, Portugal Intermedia, Inc. Tempo inteiro

**About Intermedia, Inc.**
Intermedia has established itself as a leading provider of cloud communications and collaboration technology. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Our company culture is built on teamwork and transparency, with a focus on delivering exceptional customer experiences.

**Job Summary**
We are seeking an experienced Senior Voice Quality Assurance Engineer to join our team. As a key member of our QA team, you will design and execute manual and automated test procedures to verify the integrity and functionality of our Hosted PBX, phone provisioning software, and IP phone hardware prior to deployment on our production network.

**Responsibilities**
* Perform integration and regression testing on various IP phone models from different vendors to ensure stable feature functionality across firmware iterations.
* Utilize industry-standard tools like Wireshark to capture and analyze network traffic during phone hardware testing, identifying and troubleshooting issues related to call quality, connectivity, and protocol compliance.
* Analyze product design and requirements specifications, translating them into a detailed, methodical testing strategy.
* Document, report, and track software defects using Jira.
* Manage and maintain multiple QA projects with minimal guidance.
* Install, configure, deploy, and debug software using an enterprise-level test lab.
* Employ black, white, and gray-box techniques to ensure quality and functionality of Voice systems and software.

**Requirements**
3+ years of professional QA experience in a complex software development environment

**Compensation**
We offer a competitive salary of approximately $120,000 per year, commensurate with experience, plus benefits and a comprehensive compensation package. This position is based in Coimbra, Portugal, and is not open to remote work arrangements.



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