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LATAM Relationship Manager

1 semana atrás

Lisboa, Lisboa, Portugal Creatio Tempo inteiro

Job Summary

We are seeking an experienced relationship manager to join our team as a Customer/Partner Success Manager. The ideal candidate will have a strong track record of developing and maintaining strategic relationships with clients, driving customer retention and renewals, and collaborating with cross-functional teams to deliver exceptional customer outcomes.

About Us

Creatio is a leading provider of business process automation and CRM solutions, empowering customers with the freedom to own their automation through our unique low/no-code composable architecture. We are passionate about making our clients successful and have a developed partnership network in Latin America and globally of leading system integrators.

Your Role

You will be responsible for developing and maintaining strategic relationships with clients across the LATAM region, serving as a trusted advisor to key stakeholders. Key responsibilities include:

  • Managing customer portfolio effectively through regular meetings with customers and their assigned integrator partners
  • Collecting feedback from customers about the Creatio system and satisfaction with the partner's implementation project solution
  • Developing and maintaining trusted relationships with key partners and their customers
  • Driving customer retention and renewals by building strong relationships
  • Collaborating with our Business Analysts, Developers, Product, Support and Sales teams to drive customer implementation projects, adoption, and growth

What We Offer

We offer a competitive compensation package, flexible remote work options, and a vibrant corporate culture that values teamwork, innovation, and continuous learning. If you are a motivated and results-driven professional looking for a new challenge, please apply now