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Global Customer Service Representative
1 semana atrás
Be a Part of Creating Exceptional Customer Experiences
We are seeking highly motivated and caring individuals to join our team as Global Customer Service Representatives in support of Booking.com. As a member of our team, you will be responsible for providing world-class customer service to clients from around the globe. Our ideal candidate is someone who is passionate about helping others, has excellent communication skills, and is proficient in both Czech or Slovak and English.
About the Role:
- You will work as part of a dynamic team to deliver exceptional customer experiences through voice, chat, or email interactions.
- You will be responsible for resolving customer issues efficiently and effectively, ensuring that they have a positive experience with our company.
- You will provide accurate and complete information to customers, using the right tools, methods, and processes.
- You will ensure a high level of partner service and a positive partner experience.
Your Qualifications:
- Fluency in Czech or Slovak and English.
- High school diploma or equivalent.
- 6 months or more of customer services experience.
- Excellent problem-solving skills and ability to work under pressure.
- Computer savvy and proficiency in using software applications.
- Resident of or ability to immediately relocate to Athens, Greece and gain work authorization expediently.
What We Offer:
- A supportive and inclusive work environment.
- Opportunities for career growth and development.
- A competitive compensation package.
- Relocation assistance available.
- A comprehensive benefits package, including 25 days annual leave per year.
About TTEC:
TTEC is a leading provider of customer experience solutions, helping companies build engaged, pleased, and profitable customer experiences. Our mission is to make customers happy, and we strive to reflect the communities we serve by promoting diversity and inclusion within our workforce. At TTEC, we value authenticity and encourage every individual to bring their unique perspective to the table.
