Flemish Language Quality Expert
Há 2 dias
**About the Position:**
We are seeking a talented Flemish Language Quality Expert to join our team in Lisbon. As a key member of our quality assurance department, you will play a crucial role in ensuring top-tier customer service performance.
Your responsibilities will include monitoring and evaluating customer interactions, providing feedback and coaching to customer service representatives, identifying areas of improvement, and working closely with management to enhance service quality.
The ideal candidate will have native-level Flemish and a good command of English, excellent analytical and problem-solving skills, strong attention to detail, and experience in quality assurance or customer service. A willingness to relocate to Lisbon for an international career experience is also required.
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