Customer Excellence Specialist

Há 4 dias


Coimbra, Coimbra, Portugal Phiture Tempo inteiro
Customer Excellence Specialist (German) Position Overview

We're looking for a highly motivated and fluent German-speaking customer excellence specialist to join our team. This role involves delivering exceptional customer support, addressing client needs, and maintaining high levels of customer satisfaction.

This position offers a unique opportunity to work remotely from Portugal while being part of an exciting and growing team.


Key Responsibilities:
  • Provide expert customer support in German via various channels
  • Communicate complex product information to customers
  • Resolve customer inquiries, complaints, and concerns efficiently
  • Sustain high-quality customer relationships

Desired Skills and Qualifications:
  • Native-level fluency in German
  • Intermediate English skills
  • Background in sales or customer-facing roles
  • Superior communication and problem-solving skills
  • Adaptability in a dynamic work environment


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