German Language Customer Support Specialist

Há 6 dias


Coimbra, Coimbra, Portugal TN Portugal Tempo inteiro

About the Role

We are seeking a highly motivated and experienced customer support specialist to join our team in Portugal. As a customer excellence representative, you will be the first point of contact for our German-speaking clients, providing top-tier support and ensuring every customer's experience is seamless and memorable.

This is a fantastic opportunity to work remotely while being part of an exciting and growing team. Our ideal candidate will have excellent communication skills, the ability to solve problems, and fluency in German (written and spoken). Intermediate English skills are also required.

Responsibilities:

  • Provide outstanding customer support in German via phone, email, or chat
  • Offer detailed product and service information to address customer needs
  • Handle customer inquiries, complaints, and concerns with professionalism
  • Maintain high levels of customer satisfaction at all times

What We Offer

  • Rotative shifts, 5 days a week
  • Health insurance
  • A dynamic and supportive work environment
  • Work remotely, offering flexibility to balance professional and personal life


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