Airline Customer Support Specialist
Há 4 dias
**Company Overview**
We are a global brand with a presence in over 50 countries, employing over 75,000 multilingual employees. Our company was founded by two French entrepreneurs in 2000 and has since become one of the leading international customer experience solution providers.
Salary and Benefits
We offer a competitive salary package, including a gross monthly income of €1,100 for 14 months, as well as a performance bonus of up to €100 per month and meal vouchers of €7.23 per workday. We also provide reimbursement of some transportation costs and private health insurance after six months.
Job Description
As an Airline Customer Service Representative, you will be responsible for providing world-class service to clients' customers while working on projects for top prestigious brands. Your tasks will include answering incoming queries from customers via email and chat, identifying issues and providing solutions, ensuring a high level of customer satisfaction, recording data in the CRM system, and providing ad-hoc support.
Required Skills and Qualifications
To be successful in this role, you will need a native level of German and a good level of English. Previous experience in GDS tools is ideal, but not required. You should be enthusiastic about the travel industry and have knowledge of the value and impact that a good customer experience can create. You should also be an attentive listener, comfortable and skilled at communicating with people, energetic, innovative, and working proactively at a fast pace.
Benefits
In addition to our competitive salary package, we offer a range of benefits to support your career growth and well-being. These include fully paid training, professional development opportunities, and career evolution. You will also have the opportunity to work in a multicultural and international environment, collaborate with some of the biggest brands in the industry, and participate in various career development chances in different paths.
Relocation Package for International Candidates
If you live outside Portugal, we offer a relocation package that includes reimbursement of up to €400 of initial flight ticket after six months within the company and 12 months of accommodation in a shared flat provided by the company (rental fee to pay).
-
International Airline Support Specialist
Há 2 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroWe are seeking an International Airline Support Specialist to join our team at TN Portugal. As a customer service specialist, you will be responsible for providing support to our clients in the airline industry.ResponsibilitiesProvide support to clients in the airline industryBe part of a team that is dedicated to delivering excellent customer serviceMeet...
-
Airline Support Specialist
Há 2 dias
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroBecome a part of our dynamic team at Blu Selection in Lisbon as a Airline Support Specialist. In this role, you will be working closely with clients, providing top-notch service and support to ensure their needs are met.Key Skills and Qualifications:Native level of German and a good level of EnglishPrevious experience in GDS tools (ideally)Enthusiasm about...
-
Airline Solution Specialist
Há 3 dias
Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiroAbout UsTn Portugal is a market leader in delivering SAP solutions to the Airline industry. We pride ourselves on being a collaborative and caring team environment with a strong focus on learning and development.We offer a highly competitive package that includes recognition for your individual contributions and a variety of benefit options for you to choose...
-
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroCompany OverviewFoundever is an International flying company where flying means a true pleasure. We are looking for a highly skilled and experienced customer service specialist to join our team.Job DescriptionThe ideal candidate will have native or proficient level of Italian (C2) and advanced level of English (at least C1) both verbal and written. The...
-
Airline Industry Finance Specialist
Há 3 dias
Lisboa, Lisboa, Portugal Sap Se Tempo inteiroAbout the JobWe are looking for an experienced Airline Industry Finance Specialist to join our team at SAP SE. As a key member of our finance practice, you will be responsible for delivering high-quality financial solutions to our airline clients.Key ActivitiesSupport the conception and implementation of optimized financial processes for Airline...
-
Multilingual Support Specialist
Há 2 dias
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroAbout Customer LabsWe are a leading provider of customer service solutions, supporting businesses in their pursuit of excellence in customer experience. Our goal is to deliver exceptional support to our clients' customers, helping them achieve their goals and build strong relationships.About the JobWe are seeking an experienced Italian-speaking customer...
-
Airline Customer Experience Specialist
Há 6 dias
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob DescriptionWe are seeking a highly motivated and organized Airline Customer Experience Specialist to join our team at Blu Selection in Lisbon. As an essential member of our customer support team, you will be responsible for providing world-class service to clients' customers while working on projects with top prestigious brands.Your responsibilities will...
-
Multilingual Airline Support Advisor
Há 6 dias
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroWe are seeking a dedicated and customer-focused Multilingual Airline Support Advisor to join our team in Lisbon.About the Job:This is an exciting opportunity to work with a global leader in the Travel and Tourism industry, providing exceptional customer service to clients worldwide. As a Multilingual Airline Support Advisor, you will be responsible for...
-
Airline Maintenance Specialist Funchal
Há 6 dias
Lisboa, Lisboa, Portugal Ryanair - Europe'S Favourite Airline Tempo inteiroCompany OverviewRyanair is Europe's favourite airline, carrying 160m passengers annually on over 3,000 daily flights from 85 bases. We connect over 225 destinations in 33 countries with a fleet of modern aircraft.As an engineering services company, JC Aircraft Maintenance supports Ryanair's engineering function in Portugal. We are currently recruiting...
-
Airline Reservation Specialist
Há 6 dias
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroAt Blu Selection, we are seeking a highly skilled and multilingual Airline Reservation Advisor to join our team in Lisbon.About the Role:This is an exciting opportunity for a customer-focused individual to work with some of the world's most progressive brands in the Travel and Tourism industry. As an Airline Reservation Advisor, you will be responsible for...
-
Airline Customer Support Specialist
Há 13 horas
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro**About TN Portugal**We are a leading airline company, dedicated to providing exceptional customer service and experience.As a multinational organization, we strive to create a multicultural environment where our employees can grow and thrive.Our mission is to deliver unforgettable experiences for our customers through our French Customer Support team.**Job...
-
Lisboa, Lisboa, Portugal Sap Se Tempo inteiroResponsibilitiesSupporting SAP's airline customers with the conception and implementation of optimized processes.Collaboration with global teams, SAP partners, and support bid proposals for new SAP opportunities and projects for the airline industry.Pre-Sales Support, creation, and execution of presentations and demos to clients and partners for SAP...
-
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroItalian-speaking Customer Service Specialist (Search Engine)Workster supports a leading BPO player in the industry in their pursuit to increase their Italian-speaking Customer Service Team for the world's largest search engine.As a Customer Support Specialist for a well-known client, you will handle customer inquiries related to product features, technical...
-
Airline Industry Solutions Specialist
1 dia atrás
Lisboa, Lisboa, Portugal Sap Se Tempo inteiro**Company Overview**SAP SE is a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. Our company culture is focused on helping our employees enable innovation by building breakthroughs together.About the Job**We offer a highly collaborative, caring team...
-
Customer Support Specialist
Há 4 dias
Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiroOverview: Our international client is a well-known national airline company providing support for the Polish market. We are looking for a Customer Support Specialist to join our team in Lisbon, Portugal.Job Description:We are seeking a highly skilled and motivated individual to provide support to small and medium-sized businesses (SMBs) across multiple...
-
Lisboa, Lisboa, Portugal BlueLink International CZ Tempo inteiroAbout the RoleWe are seeking a motivated and customer-focused individual to join our team as an Airline Customer Service Specialist with Italian language skills. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various communication channels.Responsibilities:Helping customers...
-
Italian Customer Advisor For Airline Company
1 semana atrás
Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiroSocial network you want to login/join with:Italian Customer Advisor for Airline Company - Lisbon, PortugalClient:SitelLocation:Lisbon, PortugalJob Category:OtherEU work permit required:YesJob Reference:632c8978c6f1Job Views:26Posted:23.01.2025Expiry Date:09.03.2025Job Description:Come and work with us.Do you want to work with one of the world's leading...
-
Customer Support Specialist
Há 5 dias
Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroCompany Overview: At Umbrella Functional Consulting & Support Team, we offer a unique opportunity to join our team as a Customer Support Specialist. This role is ideal for individuals who are passionate about delivering exceptional guest experiences and have a strong affinity for the travel industry.We are seeking a highly empathetic and patient individual...
-
Consulting Expert for Airlines Industry
Há 7 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroJob DescriptionWe are seeking an experienced consultant to join our team in the Airline Industry. As a consultant, you will be responsible for supporting our airline customers with the conception and implementation of optimized processes.Collaboration with global teams, SAP partners, and support bid proposals for new SAP opportunities and projects for the...
-
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroKey ResponsibilitiesAs a Portuguese-speaking customer support agent for a European airline, your key responsibilities will include:Providing exceptional customer service via phone and emailWorking closely with the sales team to resolve customer queriesMeetings service quality goals and productivity targetsCollaborating with other teams to improve customer...