IT Demand Management Specialist

4 semanas atrás


Lisboa, Lisboa, Portugal Ith Icoserve Tempo inteiro

Explore a dynamic opportunity with Ith Icoserve to excel in IT Demand Management and drive the transformation of our HR functions' IT landscape. As an IT Demand Management Specialist, you will play a pivotal role in ensuring seamless integration of non-SAP/Cloud-based SaaS solutions, such as Workday, while also coordinating global landscapes and identifying cross-topic dependencies.

Job Overview: We are seeking a skilled professional to manage customer relationships, capture and analyze new demands, and lead HR topics with a strong focus on IT strategy & transformation, end-to-end processes, and integrations.

About You:

  • A passionate individual who can work in a fast-paced environment and adapt to change
  • Strong organizational skills to manage multiple demands/projects simultaneously
  • Experience and motivation to work in an international setup
  • Business fluent English language skills (written and spoken)
  • Ability to communicate clearly and concisely in all communication
  • Teamwork with a bias towards virtual collaboration

Key Responsibilities:

  • Manage the relationship with customers regarding their new demands (projects, system enhancement requests & incidents etc.)
  • Capture and analyze new demands and ensure structured and high-quality demand's scope and specification
  • Lead HR topics with strong focus on IT strategy & transformation, end-2-end processes and integrations
  • Coordinate/management of global landscape and identify cross-topic dependencies
  • Coordinate/management of integrations with non-SAP/ Cloud based SaaS solutions i.e. Workday

What We Offer:

  • A competitive salary of $80,000 - $110,000 per annum
  • A hybrid and flexible working model to promote a better work-life balance
  • A budget for home office support
  • The opportunity to do 16 hours a year of volunteer work
  • Health insurance
  • Access to our on-site medical center
  • The chance to join sports groups
  • Online learning platforms
  • Discounts with our partners
  • A shuttle bus to commute to the facilities
  • Financial support for studies

About Ith Icoserve: We value your unique identity and perspective and are fully committed to providing equal opportunities and building a workplace that reflects the diversity of society. Come be part of our team and create a better tomorrow with us.



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