Automotive Brand Ambassador
2 meses atrás
We are seeking a highly skilled Customer Service Agent to join our team at Blu Selection in Lisbon, Portugal.
This is an exciting opportunity for a motivated individual who can provide exceptional customer service and support to clients in a dynamic environment.
The ideal candidate will be fluent in Dutch, have a high level of English (C1), and possess excellent communication skills. They will also be available to work 24/7 rotative shifts and be committed to providing outstanding customer service.
About the Role:- Help clients with incoming issues
- Ensure high-quality customer service
- Booking appointments for maintenance
- Roadside assistance
- Recording data in the CRM system
- Giving information about the app, warranty, and purchases
- A native level of Dutch
- A high level of English (C1)
- Knowledge of the value and impact that a good customer experience can create
- Articulate & communicative
- Available for 24/7 rotative shifts
- Being a real team player and committed to your work
- Living in or willing to relocate to Lisbon for an international career and life experience
- Having a valid Portuguese work permit or an EU passport (required)
- Type of contract: a long-term fixed-term contract, renewable every year. After 2 years a permanent contract
- Working from home is possible
- Full-time (40h/week) - Monday to Sunday, availability to work between 00:00 - 23:59, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule
- Salary: €1040 gross/month (including free accommodation) or €1298 gross/month (excluding accommodation), depending on whether you choose to live in our shared flat with all bills included
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