Automotive Brand Ambassador

2 meses atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
Be Part of a Luxurious Automotive Experience

We are seeking a highly skilled Customer Service Agent to join our team at Blu Selection in Lisbon, Portugal.

This is an exciting opportunity for a motivated individual who can provide exceptional customer service and support to clients in a dynamic environment.

The ideal candidate will be fluent in Dutch, have a high level of English (C1), and possess excellent communication skills. They will also be available to work 24/7 rotative shifts and be committed to providing outstanding customer service.

About the Role:
  • Help clients with incoming issues
  • Ensure high-quality customer service
  • Booking appointments for maintenance
  • Roadside assistance
  • Recording data in the CRM system
  • Giving information about the app, warranty, and purchases
Requirements:
  • A native level of Dutch
  • A high level of English (C1)
  • Knowledge of the value and impact that a good customer experience can create
  • Articulate & communicative
  • Available for 24/7 rotative shifts
  • Being a real team player and committed to your work
  • Living in or willing to relocate to Lisbon for an international career and life experience
  • Having a valid Portuguese work permit or an EU passport (required)
What We Offer:
  • Type of contract: a long-term fixed-term contract, renewable every year. After 2 years a permanent contract
  • Working from home is possible
  • Full-time (40h/week) - Monday to Sunday, availability to work between 00:00 - 23:59, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule
  • Salary: €1040 gross/month (including free accommodation) or €1298 gross/month (excluding accommodation), depending on whether you choose to live in our shared flat with all bills included


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