Front Desk Ambassador

Há 1 mês


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

Salary: € 12,500 - 25,000 per annum

About the Job:

  • Build strong relationships with hotel guests through exceptional service and a deep understanding of their needs.
  • Promote hotel facilities, services, and local attractions to guests, providing them with expert advice and insider knowledge.
  • Work collaboratively with other departments to deliver seamless service and exceed guest expectations.
  • Address guest complaints promptly and professionally, escalating issues to management as needed.
  • Transport luggage safely and efficiently, ensuring it is stored securely at the guest's request.
  • Maintain a tidy and welcoming environment by inspecting and clearing litter and debris from hotel entrances and surrounding areas.

What We Offer:

We're part of InterContinental Hotels & Resorts, a luxury brand that has pioneered international travel since the 1940s. As a member of our team, you'll be an ambassador for the brand, sharing our passion for culture and commitment to excellence. If you're a curious and adventurous individual who thrives in fast-paced environments, we'd love to hear from you

Benefits:

  • A competitive salary and benefits package.
  • The opportunity to work with a global luxury brand and develop your skills and expertise.
  • A dynamic and supportive team environment.

Requirements:

To succeed in this role, you'll need:

  • A strong customer service background and excellent communication skills.
  • The ability to work effectively in a team and provide support to colleagues.
  • A keen eye for detail and ability to maintain a high level of professionalism.
  • Familiarity with hotel operations and a passion for delivering exceptional guest experiences.

Earn €12,500 - 25,000 per year as a Front Desk Ambassador.


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