Front Desk Ambassador

Há 2 dias


Lisboa, Lisboa, Portugal Phiture Tempo inteiro
Job Title:

Front Desk Ambassador

About the Role:

We are seeking a highly motivated and customer-focused Front Desk Ambassador to join our team in Lisboa. As a key member of our front-of-house team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:
  • Maintain a friendly, cheerful and courteous demeanor at all times, providing a warm welcome to our guests upon arrival.
  • Use suggestive selling techniques to promote rooms, beds and other services, ensuring our guests have a complete and satisfying experience.
  • Assist with registering guests, assigning rooms and resolving any issues that may arise during their stay.
Requirements:
  • Studies in Tourism and/or professional training in tourist accommodation management.
  • Proficiency in Microsoft Office (Word, Outlook, PowerPoint).
  • Native Portuguese speaker with a high level of English essential.
  • Knowledge of other languages an asset.
  • Experience in a similar role, preferably in a hostel or hotel environment.
Salary and Benefits:

The estimated salary for this role is €25,000-€35,000 per annum, depending on experience. Our company offers a comprehensive benefits package, including competitive pay, opportunities for professional growth and development, and a dynamic work environment.


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