Front Desk Professional

2 semanas atrás


Lisboa, Lisboa, Portugal The Central House Tempo inteiro

About Us:

The Central House is a welcoming environment for our guests and team. We pride ourselves on being a globally minded, genuinely caring and friendly team.

We are seeking a Front Desk Professional to join our team in Lisboa for a full-time position, 5 days a week.

  • Maintain a friendly and courteous demeanor at all times.
  • Use suggestive selling techniques to promote services.
  • Assist with guest registration and room assignment.
  • Resolve customer issues efficiently.
  • Build relationships with other departments.
  • Perform other duties as assigned.
  • Understand and adhere to proper credit and cash handling policies.
  • Ensure safety by following guest check-in and security procedures.
  • Maintain the front desk area's cleanliness.
  • Run day end and night audit, and police report.
  • Work closely with the Financial Department.

Essential Qualifications:

  • Studies in Tourism and/or professional training in accommodation management.
  • Proficiency in Microsoft Office.
  • Native Portuguese speaker.
  • High level of English is essential.
  • Knowledge of other languages is an asset.
  • Knowledge of the MEWS programme is highly valued.

Desirable Qualities:

  • Good team player.
  • Attentive and excellent customer service skills.
  • Communicative and motivated individual.

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