Front Desk Professional
2 semanas atrás
About Us:
The Central House is a welcoming environment for our guests and team. We pride ourselves on being a globally minded, genuinely caring and friendly team.
We are seeking a Front Desk Professional to join our team in Lisboa for a full-time position, 5 days a week.
- Maintain a friendly and courteous demeanor at all times.
- Use suggestive selling techniques to promote services.
- Assist with guest registration and room assignment.
- Resolve customer issues efficiently.
- Build relationships with other departments.
- Perform other duties as assigned.
- Understand and adhere to proper credit and cash handling policies.
- Ensure safety by following guest check-in and security procedures.
- Maintain the front desk area's cleanliness.
- Run day end and night audit, and police report.
- Work closely with the Financial Department.
Essential Qualifications:
- Studies in Tourism and/or professional training in accommodation management.
- Proficiency in Microsoft Office.
- Native Portuguese speaker.
- High level of English is essential.
- Knowledge of other languages is an asset.
- Knowledge of the MEWS programme is highly valued.
Desirable Qualities:
- Good team player.
- Attentive and excellent customer service skills.
- Communicative and motivated individual.
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