Front Desk Ambassador
Há 5 dias
**About Us**
We're a unique hospitality company, The Central House, committed to creating inspiring environments for our guests and team. Our globally-minded team members genuinely care about delivering exceptional service, making us stand out in the industry.
**Job Overview**
We're seeking a Front Desk Ambassador to join our team in Lisbon, working a full-time schedule of 5 days a week. This role is perfect for individuals who enjoy interacting with people and can work effectively in a fast-paced environment.
**Key Responsibilities**
- Maintain a professional demeanor at all times, providing excellent customer service.
- Utilize suggestive selling techniques to promote rooms, beds, and other services.
- Efficiently register guests, assign rooms, and resolve any issues that may arise.
- BUILD STRONG RELATIONSHIPS WITH COLLEAGUES AND CLIENTS.
- Perform daily tasks such as running the day end/night audit and ensuring the front desk area remains clean and organized.
- Collaborate with the Financial Department to maintain accurate accounting records.
**Requirements**
- Studies in Tourism and/or professional training in tourist accommodation management.
- Proficiency in Microsoft Office (Word, Outlook, PowerPoint).
- Native Portuguese speaker.
- A high level of English is essential.
**Estimated Salary:** €25,000 - €30,000 per annum, depending on experience.
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