Technical Support Expert

Há 4 dias


Porto, Porto, Portugal Jscrambler Tempo inteiro

Company Overview

Jscrambler is a leader in Client-Side Protection and Compliance, pioneering the integration of advanced JavaScript obfuscation with third-party tag protection. Our solutions defend against cyber threats, data breaches, and IP theft, empowering businesses to innovate securely.

Job Description

You will play a crucial role in ensuring the successful delivery and adoption of Jscrambler's high-quality products. Your primary responsibility will be to guarantee customer satisfaction by providing exceptional support, implementing products according to customer needs, resolving technical issues, and addressing inquiries related to product features.

Key Responsibilities

  • Provide high-quality technical support to Jscrambler's clients, taking full ownership of issues until resolution
  • Collaborate with Product Development teams to resolve tickets efficiently or escalate complex issues to higher support tiers when necessary
  • Investigate technical issues, identify root causes, and assist clients by providing workarounds or permanent solutions
  • Develop expertise in product capabilities and implement/configure products according to clients' needs
  • Provide technical assistance to the Pre Sales team, including preparing demo environments and supporting them throughout the client journey


  • Porto, Porto, Portugal We Are META Tempo inteiro

    We Are META is committed to delivering exceptional service to our clients. As a Technical Support Expert, you'll be the primary point of contact for our customers, providing technical guidance and support.Your expertise will help us resolve complex technical issues, optimize system performance, and ensure customer satisfaction.Requirements:At least 4 years...


  • Porto, Porto, Portugal SOFYNE ACTIVE TECHNOLOGY Tempo inteiro

    SOFYNE Active Technology is a leading provider of MES, LES, and PLM solutions. We support and advise major industrial accounts in their innovation and digital transformation projects.About the RoleWe are seeking a skilled Technical Support Expert to join our team. As a Technical Support Expert, you will be responsible for providing global support services to...


  • Porto, Porto, Portugal We Are Meta Tempo inteiro

    Company OverviewWe Are Meta is a forward-thinking organization focused on pairing exceptional talent with clients seeking expert technical support. Our mission is to facilitate growth and advancement in the tech industry.


  • Porto, Porto, Portugal TN Portugal Tempo inteiro

    We are looking for a talented Technical IT Support Expert to join our team at TN Portugal.About the Job:This role involves working closely with cross-functional teams to implement DevOps practices, design and implement automated CI/CD pipelines, and collaborate with colleagues to ensure the stability and scalability of our infrastructure.To be successful in...


  • Porto, Porto, Portugal Phiture Tempo inteiro

    We are seeking a skilled IT Technical Support Technician to join our team at Phiture. As a key member of our team, you will be responsible for providing technical support to our clients and resolving technical issues in a timely and effective manner.About PhiturePhiture is a leading provider of IT services, dedicated to delivering high-quality solutions to...


  • Porto, Porto, Portugal Phiture Tempo inteiro

    We're a leading IT consulting company that places great importance on its people. As an Application Support Engineer - PL/SQL, you will be responsible for delivering high-quality technical support and troubleshooting services to our clients.We operate across three core areas: Decskill Talent, where we empower our team to drive digital transformation;...


  • Porto, Porto, Portugal Phiture Tempo inteiro

    As an IT Technical Support Technician at Phiture, you'll have the opportunity to work with cutting-edge technology and collaborate with a talented team of professionals. Our goal is to deliver exceptional IT services that exceed our clients' expectations.About PhitureWe're a company that values innovation, teamwork, and customer satisfaction. Our team is...


  • Porto, Porto, Portugal Adecco Prestação de Serviços, Lda Tempo inteiro

    We're looking for a skilled Technical Support Agent - German to join our global team. As a key member, you'll provide expert support to customers, addressing their technical and accounting queries via phone, email, and chat.Key Responsibilities:Provide expert support to customers, addressing their technical and accounting queries via various communication...


  • Porto, Porto, Portugal Jobtome-All Tempo inteiro

    Job RoleWe are looking for a skilled Business Systems Specialist to join our team. As a key member of our support team, you will be responsible for delivering exceptional support services to our customers. Your technical expertise, excellent communication skills, and passion for innovation will drive success in this challenging and rewarding role.Key...


  • Porto, Porto, Portugal ManpowerGroup Tempo inteiro

    At ManpowerGroup, we are recruiting for a skilled ServiceNow professional to lead support and change work on our platform.This role involves managing user access requests, fixing bugs, configuring changes, and implementing new functionalities. As a technical expert, you will be responsible for collecting, understanding, and discussing business requirements,...


  • Porto, Porto, Portugal ManpowerGroup Tempo inteiro

    We are seeking a highly skilled Technical ServiceNow Expert to join our team in Porto, Portugal. This is a permanent contract with a leading client in the banking sector.About the Role:As a Technical ServiceNow Expert, you will be responsible for leading support and change work on ServiceNow, including user access requests, bug fixing, configuration of...


  • Porto, Porto, Portugal Phiture Tempo inteiro

    At Phiture, we're looking for an exceptional IT Technical Support Technician to join our team. This role is ideal for someone who is passionate about delivering top-notch support and has a knack for troubleshooting complex technical issues.About the RoleWe're seeking a highly skilled and experienced IT Technical Support Technician to provide exceptional...


  • Porto, Porto, Portugal Phiture Tempo inteiro

    At Decskill, we are committed to delivering exceptional customer service and value through knowledge and talent. Our main mission is to foster a culture of excellence and invest in the development and well-being of our people. With over 600 dedicated professionals across three core areas:Decskill Talent:We believe that our people are key to our success....


  • Porto, Porto, Portugal Itds Tempo inteiro

    About Our Team\We are a talented team of professionals who are passionate about delivering exceptional results. We are looking for someone who shares our values and is eager to contribute to our success.\Job Requirements\6 years of experience in application support fieldStrong technical knowledge of Linux and Windows environmentsExcellent problem-solving and...


  • Porto, Porto, Portugal Phiture Tempo inteiro

    Job DescriptionWe are seeking a highly skilled Logistics IT Support Expert to join our team in Portugal. As a Logistics IT Support Expert, you will be responsible for providing technical support to users at all levels related to IT infrastructure.Configuration and management of computer network environments and telephone systems.Support for users at all...


  • Porto, Porto, Portugal Sensei Tempo inteiro

    Job SummaryWe are looking for an IT Support Engineer to join our team. As a Computer Systems Support Expert, you will provide technical support to French-speaking users across various technologies, ensuring timely resolution of incidents and requests.Key Responsibilities:Provide Level 2/3 technical support to French-speaking users across various...


  • Porto, Porto, Portugal Faro UK Tempo inteiro

    About UsFARO is the world's most trusted source for 3D measurement technology. Our company develops and markets computer-aided measurement and imaging devices and software.We value quality, leadership, teamwork, honesty, and openness as a way of life in conducting our business.This position involves responding to customer inquiries related to hardware and...

  • Technical Expert

    2 semanas atrás


    Porto, Porto, Portugal Axianspt Tempo inteiro

    At AXIANS we seek the right talent, for the right place.We work daily to involve our people in a collaborative and inclusive environment, with a culture of proximity.Also, part of our culture is our concern for the environment and the implementation of social and environmental corporate responsibility actions.This could be your opportunity to join a company...


  • Porto, Porto, Portugal Phiture Tempo inteiro

    Job OverviewWe are seeking a highly skilled Technical Safety Expert to join our team at Phiture. As an Operations Technical Authority – Technical Safety, you will play a key role in promoting and embedding technical integrity, strong process safety leadership, and positive behavior and culture amongst the operations team.About the RoleThe successful...


  • Porto, Porto, Portugal Teamviewer Gmbh Tempo inteiro

    About UsTeamViewer GmbH is a leading global technology company that provides innovative software solutions for remote access, control, and support of devices. Our cutting-edge platform empowers users and customers to bridge distances and digitalize their processes through seamless connectivity.Salary and BenefitsWe offer an attractive compensation package...