Technical Support Job in Greece for Norwegian Speakers
1 semana atrás
About the Job:
Job DescriptionAs a Canon Technical Support Specialist in Greece, you will play a crucial role in delivering exceptional customer service to Norwegian-speaking customers.
You will be responsible for handling customer inquiries, resolving issues, and maintaining a strong professional relationship with customers.
The ideal candidate will have fluent Norwegian language skills, strong English proficiency, and previous experience in a customer support role. We offer comprehensive training in English for 15 working days, conducted remotely, and a competitive salary package with bonuses based on performance.
Key Responsibilities- Respond to customer inquiries and resolve issues efficiently.
- Log calls into the customer relationship database and follow escalation procedures.
- Ensure cases are tracked and closed in a timely manner.
- Maintain a strong professional relationship with customers, showing empathy at all times.
- Familiarize yourself with contact centre procedures and guidelines.
- Fluent Norwegian language skills and strong English proficiency.
- Previous experience in a customer support role.
- Ability to troubleshoot technical issues and perform data entry efficiently.
- Excellent verbal and written communication skills.
- Strong research skills to resolve customer problems and provide feedback on emerging issues.
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