Technical Support Professional

Há 7 dias


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

Grow Your Career at KCS

We're looking for an exceptional IT Application Specialist to join our team, offering a challenging and rewarding role that combines technical expertise with excellent communication skills.

This exciting opportunity will see you working closely with our clients, providing expert-level technical support and ensuring seamless delivery of services.

About the Role:

We're seeking an experienced IT professional with a strong background in application support, who possesses excellent communication and interpersonal skills.

The ideal candidate will have hands-on experience with application support in both Windows and Linux environments, as well as proficiency in ticketing tools, incident management processes, and virtualization technologies.

What You'll Need:

  • Bachelor's degree in Computer Science, Software Engineering, or a related field.
  • 4+ years of experience in IT Support / Application Support.
  • Hands-on experience with application support in both Windows and Linux environments.
  • Experience with ticketing tools (Active Directory, and Jira / Snow) and incident management processes.
  • Knowledge of virtualization technologies (e.g., VMware, Hyper-V).
  • Experience with SQL.
  • Familiarity with monitoring tools for proactive issue identification and resolution.
  • Basic understanding of networking concepts and protocols.
  • Strong customer service orientation with excellent communication skills.
  • Ability to interact professionally with end-users to understand and resolve their issues.
  • Fluency in French is mandatory.

We Offer:

  • A comprehensive training program to help you develop your skills and advance your career.
  • Opportunities to work on international projects in Benelux and beyond.
  • A dynamic and supportive work environment that values diversity and inclusion.
  • A competitive salary and benefits package.

About Us:

KCS IT is a leading consulting company in the field of Information Technology and Services, founded in 2008 and based in Lisbon.



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