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Multicultural Customer Experience Manager
1 semana atrás
Job Title: Customer Service Agent
Location: Lisbon, Portugal
Description
We are seeking an experienced Customer Service Agent to join our team in Lisbon, Portugal. As a Customer Service Agent, you will be responsible for providing excellent customer service through various channels, including phone, email, and social media.
Responsibilities
- Answer questions and provide solutions to customers
- Handle calls for prospects and clients
- Be in contact with other departments and redirect related cases and issues
Requirements
- A native level of French and a good level of English
- Enthusiasm about fashion and trends
- Knowledge of the value and impact that a good customer experience can create
What We Offer
- A competitive salary package
- Relocation support for international candidates
- Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company
