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Growth Enablement Specialist

1 semana atrás


Lisboa, Lisboa, Portugal Sword Tempo inteiro

Sword Health is committed to delivering exceptional results and creating a remarkable mission-driven environment for its employees. As a leading player in the digital health space, the company has developed innovative solutions to address pain management challenges.

The Chief of Staff role is a crucial position within the Customer Success leadership team, responsible for driving growth and operational excellence. This individual will collaborate with cross-functional teams to enhance customer satisfaction and success.

Key Responsibilities:

  • Growth Enablement: Drive business growth by aligning teams, optimizing processes, and facilitating strategic initiatives.
  • Operational Excellence: Oversee daily operations within the Customer Success department, aligning with company objectives.
  • Project Leadership: Responsible for overseeing key department projects and initiatives, ensuring timely completion.
  • Communication and Reporting: Regularly provide updates to the executive team and cross-functional partners.

Requirements:

  • Bachelor's degree in Business Administration, Economics, Finance, or a related field; Master's degree preferred.
  • Minimum 5 years in a leadership role within Customer Success or a related field, with a proven track record of strategic planning and project management.
  • Exceptional communication and interpersonal abilities.