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Credit Risk Manager

1 semana atrás


Vila Nova de Gaia, Porto, Portugal Servdebt Group Tempo inteiro
Servdebt Group Overview

Servdebt Group is a leading provider of financial services, committed to delivering exceptional customer experiences.


About the Role

We are seeking a highly skilled Credit Risk Manager - Call Center to join our team. As a key member of our operations team, you will be responsible for managing customer interactions, resolving issues, and providing solutions that meet our customers' needs.


Key Responsibilities
  • Manage customer calls, emails, and other communication channels to resolve issues and provide solutions.
  • Assess customer creditworthiness and make informed decisions regarding credit approvals or denials.
  • Develop and maintain relationships with customers to ensure high levels of satisfaction and loyalty.

Requirements

To be successful in this role, you will need:

  • Strong customer service and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of credit risk management principles and practices.

Benefits

We offer a competitive salary and benefits package, including:

  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • A comprehensive benefits package.

Other Information

Please note that referrals can increase your chances of interviewing at Servdebt Group by 2x.