Sales Specialist
2 semanas atrás
We're seeking a highly motivated Sales Specialist to join our team at Zendesk, Inc. in Lisbon. As a key member of our sales team, you will be responsible for driving revenue growth and delivering exceptional customer experiences.
Job SummaryThe successful candidate will have a proven track record in sales, excellent communication skills in English and Spanish, and a passion for Zendesk technology. You will work closely with clients and prospects across our global market, providing product expertise and articulating the value of our solutions.
Key Responsibilities:- Respond to inbound leads and existing customers through various channels, primarily through chat and email.
- Actively resolve prospect and customer inquiries to drive online business conversion rates.
- Become an expert on Zendesk products and services.
- Conduct discovery calls, provide demos, and help customers see the value in purchasing our solutions.
- Meet or exceed SLAs and KPIs established for the role, including but not limited to: ticket volumes, response and resolution times, and productivity.
To succeed in this role, you will need:
- Excellent communication skills in English and Spanish.
- 1+ years of sales experience, preferably in the software/SaaS industry.
- A real passion for Zendesk technology and a quick ability to learn tools and processes.
- Outstanding organizational skills, with the ability to multitask a high volume of opportunities at all times.
- Ability to thrive in a fast-paced environment, think strategically, and excel at tactical execution against a task.
- Availability to work at our Lisbon office 4 days a week.
Zendesk, Inc. is committed to providing a fulfilling and inclusive experience for our employees. We offer a competitive salary, benefits, and a hybrid working experience that enables you to balance work and personal life.
We believe in fostering global diversity, equity, and inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.
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