Mobility App Investigator

3 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Job Title: Investigator for a Mobility App

About the Role:

In the role of an Investigator for a mobility app, you will be responsible for assessing and evaluating content, as well as implementing policy guidelines. Your duties will include making outbound calls to collect evidence of complaints from drivers and customers, evaluating and sorting sensitive content uploaded by users, and verifying that content received by internal systems or users adheres to client-defined criteria.

Responsibilities and Impact:

  • Make outbound calls to collect evidence of complaints from drivers and customers.
  • Evaluate and sort highly sensitive content uploaded by users based on client-defined criteria.
  • Verify that the content received by internal systems or users adheres to the client's community guidelines.
  • Escalate any urgent matters to your supervisor following established protocols.
  • Review content (videos, images, text, and audio) in accordance with policies.

Requirements:

  • EU Citizenship or valid work permit/residency card mandatory.
  • Fluent level of French and a good level of English (B2 min).
  • Motivated and committed to work.
  • Excellent communication and listening skills.
  • Team player and willing to work with many other nationalities.

What's in it for you?

  • Type of contract: long-term fixed-term contract, renewable every year.
  • Working hours: full time (40h/week) on rotating shifts; 24/7.
  • Salary conditions:
    • Including free accommodation (shared flat, all bills included): 910€ gross/month.
    • Excluding accommodation: 1240€ gross/month.
  • For international candidates:
    • Reimbursement of your initial flight expenses after 9 months.
    • Airport pick up.
    • Yearly two-way flight ticket back to your home country (within the EU).
    • Help in paperwork, opening bank account, etc. upon your arrival.
    • Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.
    • Real career opportunities in different career paths.

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