Regional Operations Director

Há 1 mês


Lisboa, Lisboa, Portugal Indie Campers Tempo inteiro

THE ROLE

As a seasoned General Manager, you will be responsible for driving revenue growth and operational excellence in Central Europe. Your key objectives will be to develop and implement regional strategies, lead and manage high-performing teams, and oversee all regional operations to achieve profitability targets.

You will be part of our Revenue team in our Regional Office, reporting directly to the Chief Revenue Officer (CRO) and collaborating closely with the regional and HQ teams.

KEY RESPONSIBILITIES

  • Develop and implement regional revenue growth strategies, focusing on gross margin, nights traveled, and cost of sales (COS) as a percentage of revenue.
  • Lead and manage regional teams to ensure high performance and effective execution of strategies.
  • Oversee all regional operations, ensuring efficiency, quality, and compliance with company standards.
  • Monitor and report on key performance indicators related to regional gross margin, nights traveled, and COS.
  • Cross-functional collaboration with regional and HQ teams to ensure alignment and effective execution of regional plans.
  • Customer experience: ensure exceptional customer service and satisfaction throughout the region.
  • Process improvement: identify and implement opportunities for process improvement and innovation in regional operations.
  • Financial management: manage regional budgets and financial performance to achieve profitability targets.

REQUIREMENTS

  • Bachelor's degree in Business, Finance, Engineering, or a related field.
  • Minimum of 5 years of experience in a general management role, preferably in the travel, hospitality, retail, or automotive industry.
  • Proven track record of driving regional performance and achieving financial targets.
  • Strong leadership and team management skills.
  • Excellent organizational and time management skills.
  • Strong problem-solving and analytical abilities.
  • Effective communication and interpersonal skills.
  • Proficiency in operations management software and tools.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Strong attention to detail and commitment to operational excellence.
  • Fluency in English is mandatory, with German or Italian being highly desirable.


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