Multicultural Customer Experience Agent

Há 6 dias


Lisboa, Lisboa, Portugal Grabjobs Tempo inteiro

Overview of the Job

We are seeking a skilled Multicultural Customer Experience Agent to join our team at Grabjobs. As a key member of our team, you will be responsible for delivering exceptional customer support to our clients.

Key Responsibilities:

  • Providing top-notch customer service to German-speaking customers, addressing their inquiries and resolving issues efficiently.
  • Maintaining high levels of customer satisfaction by handling all interactions with professionalism and care.
  • Collaborating with the team to improve service processes and enhance the overall customer experience.

Requirements:

  • Fluency in German, with excellent speaking and writing skills.
  • Prior experience in customer service or related fields is an asset.
  • Strong analytical and problem-solving skills, with attention to detail.
  • Ability to work independently, with a flexible attitude towards rotating shifts.

Benefits:

  • Professional Growth Opportunities.
  • Welcome bonus.
  • Competitive salary based on experience.
  • Flexibility to work in rotational shifts.
  • Training & Development: Full training provided to ensure success in the role.


  • Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    Job ResponsibilitiesYour role as a customer support agent involves representing a worldwide brand, integrating a multicultural environment, developing customer relationships, and granting the best experience for customers. You will troubleshoot issues through open questions, support documents, and system training, offering recommendations to common problems...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleWe are looking for a skilled Customer Service Agent to join our team in Lisbon. As a key member of our staff, you will be responsible for delivering exceptional customer experiences, resolving issues efficiently, and maintaining accurate records. This is an exciting opportunity to work in a multicultural environment, develop your skills, and...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About UsOur company was founded in 2000 by two French entrepreneurs and has since grown into a leading global brand. We pride ourselves on our solution-oriented services and commitment to delivering exceptional results.What We OfferA dynamic and multicultural work environmentA comprehensive salary package including meal vouchers and private health...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job Title: Customer Service AgentLocation: Lisbon, PortugalDescriptionWe are seeking an experienced Customer Service Agent to join our team in Lisbon, Portugal. As a Customer Service Agent, you will be responsible for providing excellent customer service through various channels, including phone, email, and social media.ResponsibilitiesAnswer questions and...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job Description:The Blu Selection is seeking a highly skilled and customer-oriented Multicultural Customer Support Agent. As part of our diverse team, you will be responsible for providing top-notch support to customers from various backgrounds, ensuring seamless interactions across various channels. Your primary goal will be to ensure excellent customer...


  • Lisboa, Lisboa, Portugal BluSelection Tempo inteiro

    About the Job:We are seeking a highly motivated Multicultural Support Agent to join our team. In this role, you will play a crucial part in delivering exceptional customer experiences to our global client base.Key Responsibilities:Provide prompt and accurate responses to customer inquiriesDevelop and maintain a deep understanding of customer needs and...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    We are currently looking for a skilled French-speaking Customer Support Agent to join our team at TN Portugal. The ideal candidate will have excellent communication skills, be able to work effectively in a team, and provide top-notch customer service to clients across multiple countries.Job Duties:Scheduling equipment collection appointments with customers...


  • Lisboa, Lisboa, Portugal Hyatt Regency Lisboa Tempo inteiro

    Job Summary: Hyatt Regency Lisbon is looking for a skilled Customer Experience Agent to join our front desk team. As a key member of our staff, you will be responsible for processing all guest payments, assisting staff with problem payments, and following up with guests regarding satisfaction with guest-related issues.Key Responsibilities:Process all guest...

  • Customer Agent

    3 semanas atrás


    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Agent (French Speaker) - Porto / Lisbon or Remote in Portugal Location: Porto or Lisbon, Portugal (with relocation assistance) Are you fluent in French and looking for a new opportunity as a Customer Agent?Join our dynamic team in Porto or Lisbon, or with the flexibility to work remotely.No prior experience is necessary as we provide comprehensive...


  • Lisboa, Lisboa, Portugal Eugenia Talent Tempo inteiro

    At Eugenia Talent, we value diversity and inclusion in the workplace. We are committed to fostering a multicultural environment where employees from different backgrounds can thrive. We are seeking a Customer Experience Specialist who shares our values and is passionate about providing exceptional customer service experiences.About the PositionThis is a...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Becoming a International Customer Experience Agent at Blu Selection means being part of a multicultural and international environment where you can grow professionally and personally. As a key member of our customer service hub, you will be responsible for ensuring excellent customer experiences for French-speaking clients across the globe.About the RoleThis...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Company OverviewWe are Blu Selection, a leading international customer experience specialist with a global presence. Founded in 2000 by two French entrepreneurs, our company has grown to become a household name in the industry. With over 50,000 employees worldwide, we take pride in delivering exceptional customer experiences on behalf of some of the world's...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job Title: Global Customer Experience AgentDescription: We are seeking a skilled Global Customer Experience Agent to join our team in Lisbon. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences across various communication channels.Key Responsibilities:Respond to customer inquiries and resolve...


  • Lisboa, Lisboa, Portugal United Call Centers Tempo inteiro

    Customer Experience DirectorWe are seeking a skilled Customer Experience Director to lead and shape our high-performing customer service teams. In this role, you will be responsible for mentoring a team of remote customer service agents, driving results-oriented initiatives, and fostering a positive team culture.Key ResponsibilitiesLead and mentor a team of...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    About the JobWe are seeking a Travel Industry Professional to join our team at TN Portugal. As a customer service agent, you will play a vital role in delivering an exceptional experience to our clients. Your key responsibilities will include booking management, client support, and back-office operations. To excel in this position, you must possess excellent...


  • Lisboa, Lisboa, Portugal TTEC Tempo inteiro

    Customer Experience Agent PositionWe are seeking a highly motivated and experienced Athens-Based Customer Experience Agent to join our team. As a key member of our customer experience team, you will be responsible for delivering exceptional support to customers through various communication channels.Key ResponsibilitiesCustomer Communication: Respond to...


  • Lisboa, Lisboa, Portugal United Call Centers Tempo inteiro

    About United Call Centers, a global leader in customer experience solutions. We specialize in multilingual support for various industries. Our fully remote workforce connects businesses with highly skilled professionals who deliver top-quality customer service. As we continue to grow, we need a freelance Customer Service Team Lead to oversee and support our...


  • Lisboa, Lisboa, Portugal Eugenia Talent Tempo inteiro

    About Eugenia TalentWe are a dynamic and committed company aiming to become the world's best internet and cell network provider. We're looking for proactive individuals to join our team and help us achieve our goal.The ideal candidate will have fluency in Italian and excellent communication skills in English. They should also have experience in customer...


  • Lisboa, Lisboa, Portugal Convergys Tempo inteiro

    Join our team of multilingual customer experience agents and play a key role in delivering exceptional customer experiences. As a customer service representative, you will be responsible for assisting customers through multiple channels, providing solutions to their queries and concerns, and contributing to creating a commitment to our client's brand.You...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    **About the Role:**We are looking for a Customer Experience Agent to join our team. As a Customer Experience Agent, you will be responsible for providing exceptional customer service and support to our clients. You will address escalated customer inquiries, complaints, and technical issues related to products and services.Responsibilities:Addressing...