Technical Support Specialist for Gaming Products
3 semanas atrás
Are you passionate about gaming and technology? Do you enjoy helping others and providing excellent customer service? We are seeking a skilled Technical Support Agent to join our team in Lisbon, Portugal.
Responsibilities:- Provide technical support to customers via phone, email, and live chat channels
- Assist customers with purchasing gaming-related products and services
- Offer expert technical support services, including software installation and device synchronization
- Deliver efficient guidance and recommendations for purchasing products
- Native level of German and good level of English
- Enthusiasm about gaming and affinity for technology
- Knowledge of the value and impact that a good customer experience can create
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Yearly or 6-month contract, renewable
- Full-time or part-time options on rotating shifts
- Competitive salary conditions, including free accommodation or reimbursement of initial flight
- Reimbursement of yearly two-way flight ticket back to your home country (within the EU)
- Help with paperwork, opening bank account, etc. upon your arrival
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
We are a multinational organization that takes care of our employees' career development, language skills, and social integration. Our company is located in Lisbon and has been acknowledged as one of the best sales and customer service solutions provider companies in the world.
We are looking for talented individuals from more than 80 nationalities to join our international team. If you are passionate about gaming and technology, and enjoy helping others, we encourage you to apply for this exciting opportunity.
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