Customer Service Representative for Multinational Electronics Company

Há 3 dias


Lisboa, Lisboa, Portugal Teleperformance Greece Tempo inteiro

About the Role

We are seeking a highly motivated and customer-focused Danish-speaking representative to join our Customer Service team in Greece. As a key member of our team, you will be responsible for delivering exceptional customer experiences to clients of a leading multinational electronics company.

Key Responsibilities:

  • Responding to customer inquiries via email, chat, and phone in a timely and professional manner
  • Providing step-by-step guidance on using newly purchased devices and facilitating repair arrangements as needed
  • Working effectively as part of a team to develop strong relationships with colleagues and management
  • Maintaining a positive and proactive attitude while continuously improving processes
  • Fostering strong, professional relationships with all customers and demonstrating empathy
  • Striving to retain and build customer loyalty by providing successful outcomes to their inquiries

Requirements:

  • Fluency in Danish
  • Excellent writing skills
  • Good command of English
  • Strong soft skills and politeness
  • Technical aptitude (familiarity with Windows, shortcuts, basic troubleshooting)
  • Able to multitask effectively

What We Offer:

We provide complete support to help you relocate to Greece, including flight ticket expenses, hotel accommodation, and assistance with finding a house, all at no cost to you.

Salary and Benefits:

Competitive monthly salary: €2,500 + 2 extra salaries per year = €6,000 annually

Referral Program: Bring a friend and earn up to €3,500 depending on the language

Healthcare benefits and numerous other discounts

Full training by certified instructors

Professional growth and development opportunities

Special events and community initiatives

Free online Greek language courses

State-of-the-art premises with relaxing break areas

Work for a Great Place to Work-Certified Company that values diversity

About Us:

This is a unique opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the world's largest brands. You will also be part of a company that promotes diversity and offers equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.



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