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2 semanas atrás
Are you passionate about online safety and community well-being? We are seeking a dedicated Online Community Guardian to join our team in Lisbon. As an Online Community Guardian, you will play a vital role in maintaining a secure and respectful digital environment.
About the RoleIn this position, you will be responsible for monitoring and evaluating user-generated content to ensure compliance with platform policies. Your duties will include reviewing and filtering content, handling user appeals, and collaborating with teams to maintain a secure and engaging online environment.
Key Responsibilities:- Content Evaluation: Monitor and review text, images, videos, and links, ensuring compliance with guidelines—no sensitive content involved
- Policy Enforcement: Ensure all content aligns with platform rules and community standards
- User Support: Handle user appeals and provide clear explanations for content moderation decisions
- Compliance & Regulations: Work with teams to uphold industry standards and ensure proper enforcement
- Trend Monitoring: Stay ahead of emerging digital behaviors to enhance moderation techniques
- Process Enhancement: Offer feedback to improve moderation tools and workflows
- C1 proficiency in German
- B2 proficiency in English
- EU Citizenship or Portuguese Residency Card
- Strong leadership, analytical, and communication skills
- Eagerness to learn and grow