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Senior Network Operations Specialist
2 meses atrás
**About Colt Technology Services**
Colt is a leading provider of network, voice and data centre services to thousands of businesses worldwide. Our mission is to enable our customers to focus on delivering their business goals, rather than managing underlying infrastructure.
**Job Summary**
We are seeking an experienced Senior Network Operations Specialist to join our team in this key role. As a member of our pan-European operations team, you will be responsible for proactively monitoring, troubleshooting and resolving faults across our Ethernet and optical infrastructure, as well as various TX services up to 3rd Level Support.
**Key Responsibilities**
- Monitor and troubleshoot faults across our pan-European Ethernet and optical infrastructure
- Work with technical teams to resolve issues and provide updates to customers
- Maintain accurate records of events throughout fault durations using Colt's Remedy based Fault Management System
- Identify and implement solutions for recurring problems on IP and Ethernet networks
**Requirements**
- Direct experience in transmission services and technologies, including MSP, PCM, Ethernet, WDM, DWDM, TDM, ADM, DCS, DXC, SDH, PDH
- Proven working experience with vendors such as Marconi, ALU, Lucent, Nortel, Nokia, NSN, Siemens, Overture, Adva, Infinera, Aspen, Netcool, Smarts, Ciena, Accedian
- Excellent knowledge of LAN (Ethernet) based products and IP, Ethernet and Optical services across Backbone Networks
**Nice to Have**
- Experience with ITIL and formal IT qualifications such as CCNA
- Knowledge of UNIX-based applications and trouble-shooting tools like Telnet, FTP, TFTP, Traceroute
- Experience with global providers, NOC and Field operators for technical issues
**What We Offer**
Colt is committed to investing in the growth and development of our people. We offer competitive salaries, incentive plans, benefits packages and local rewards to support work-life balance and professional development.
