Global Network Operations Specialist

Há 3 dias


Lisboa, Lisboa, Portugal Multipessoal Tempo inteiro

**Job Summary:**

We are seeking a highly skilled Global Network Operations Specialist to join our team at Multipessoal. In this critical role, you will be responsible for ensuring the reliability and quality of our network services.

**About Us:**

Multipessoal is a leading telecom company that operates the fastest route between Europe and Latin America. Our team is dedicated to delivering exceptional service to our customers, and we are looking for a talented individual to help us achieve our goals.

**Responsibilities:

  • Monitor and analyze network events in real-time to identify potential issues and prevent downtime.
  • Respond to network incidents in a timely and effective manner to minimize disruption to our services.
  • Collaborate with internal teams to resolve complex technical issues and improve network performance.
  • Develop and maintain processes to ensure seamless execution of new customer services.
  • Provide expert-level support to both internal and external customers through clear communication and issue resolution.

**Requirements:

  • Bachelor's degree in Communication Engineering, Computer Science, or a related field.
  • Up to 3 years of experience in a NOC or IT Service Desk role, preferably in a subsea cable operation environment.
  • Expert-level hands-on skills with traditional networking technologies.
  • Knowledge of monitoring infrastructure and incident reporting.
  • Availability to work on a 24x7 rotating shift schedule.
  • Full written and spoken bilingual proficiency in English and Portuguese and/or Spanish.

**What We Offer:

  • An estimated salary range of $80,000 - $110,000 per year, depending on experience.
  • A dynamic and supportive work environment with opportunities for growth and professional development.
  • A competitive benefits package, including health insurance, retirement savings, and paid time off.

**How to Apply:

If you are a motivated and detail-oriented individual with a passion for network operations, please submit your application to take the next step in your career.



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