Technical Network Operations Specialist

1 semana atrás


Lisboa, Lisboa, Portugal Phiture Tempo inteiro

We are committed to helping the world run better at SAP. Our company culture emphasizes collaboration and a shared passion for innovation. We offer a dynamic work environment with opportunities for learning, recognition of individual contributions, and various benefits to choose from.
At SAP, we are seeking to strengthen our Core Technology Network team with a skilled Network Monitoring expert. This position is based in our Lisbon office and involves working as part of a global team of experts. The role requires analytical skills and experience in complex network environments.
Key Responsibilities
Network Monitoring Management: Assist in implementing and maintaining network monitoring solutions to ensure optimal performance and reliability.
Solution Development: Develop and enhance network monitoring tools and processes to improve efficiency and effectiveness.
Performance Analysis: Analyze network performance data to identify trends, potential issues, and areas for improvement.
Documentation: Develop and update network monitoring documentation and ensure adherence to global network policies and standards.
Collaboration: Work closely with technical service owners and managed service teams to ensure seamless network operations and continuous improvements.
What You Bring
Proficiency in network monitoring tools and technologies.
Previous experience in network performance analysis and solution development in complex environments.
Strong understanding of network protocols and technologies (e.g., TCP/IP, SNMP, NetFlow, syslog, routing, switching, wireless, etc.).
Knowledge of scripting languages (e.g., Python) for automation purposes.
Familiarity with ServiceNow is a plus.
Exceptional communication, analytical, and collaboration skills.
Self-motivated and adaptable to work independently across global time zones.
Fluent English proficiency in both oral and written communication.
Sound knowledge of IT processes and policies, leveraging both theoretical base and practical expertise for informed decisions.
An inherent spirit of curiosity.
What We Offer
A competitive salary of $120,000 - $150,000 per year, depending on experience and qualifications.
Ongoing training and development opportunities to enhance your skills and career prospects.
A dynamic and supportive work environment that encourages collaboration and innovation.
Various benefits, including health insurance, retirement plans, and flexible work arrangements.
About Us
SAP innovations help over 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
Inclusion and Diversity
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.
EEO AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.



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