Senior Network Operations Engineer

Há 7 dias


Lisboa, Lisboa, Portugal Thyssenkrupp Automotive Body Solutions Gmbh... Tempo inteiro
About Us

Thyssenkrupp Automotive Body Solutions is a business unit of the Automotive Technology segment of Thyssenkrupp AG.

We are an integrated body-in-white specialist offering project business, plant engineering, tooling, and prototyping services, as well as volume production of body components from a single source.

Our company leverages extensive synergies between these areas to be the leading contact partner for all aspects of the auto body.

Job Description

We are seeking a skilled Senior Network Operations Engineer to provide L2 support for all requests on networking topics in consideration of SLAs.

The successful candidate will be responsible for providing support services in alignment with ITIL standards.

You will also be responsible for supporting the Presta Steering facilities around the world in all questions of the provided support area.

In this role, you will have knowledge of ITSM tools in general and their use in alignment with standards and regulations.

You will be responsible for fulfilling Level 2 network service requests and incidents based on defined SLAs and KPIs.

Additionally, you will utilize our organization's ITSM tool for resolution tracking of incidents and requests.

Regular network maintenance, including operating system upgrades and configuration changes, is also part of your responsibilities.

You will participate in network projects that improve old or introduce new concepts into the existing network environment.

Documentation of service-related activities and project-related workloads is essential in this position.

Required Skills and Qualifications

To succeed in this role, you should have:

  • Knowledge of LAN and WAN technologies.
  • Knowledge of Network Security technologies such as firewalls, secure internet gateways, and network authentication protocols.
  • Previous experience with Cisco Switches, Wireless controllers, ISE, DNAC, and Barracuda CloudGen firewalls.
  • Basic knowledge in Microsoft server, Linux server, and VMWare virtualization technologies.
  • Experience with Network Management tools (Network monitoring, IPAM, Netflow, Zscaler).

As a suitable candidate, you have:

  • Experience in a similar network operations service role (service desk, daily operations, and project-related tasks).
  • Multi-year experience in an Enterprise IT Infrastructure environment.
  • University education or equivalent.
  • Experience in CCNA, Barracuda, ITIL, or other IT relevant certifications are highly regarded.
  • Good English and/or German language skills in speaking and writing.
Benefits

We offer:

  • Collegial cooperation and respect in dealing with each other - that's what we value for over 200 years.
  • Above average conditions.
  • Flexible working time models.
  • Ergonomic workstations.
  • An extensive range of internal and external training opportunities.

Estimated Salary: €65,000 - €80,000 per annum.



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