Customer Service Specialist for Danish Market

4 semanas atrás


Lisboa, Lisboa, Portugal Sitel Tempo inteiro

Explore a career opportunity as a customer service specialist with Sitel, where you'll be part of a team dedicated to providing top-notch support to customers in the Danish market.



As a technical support representative, you will be responsible for troubleshooting and resolving customer queries through phone and email. Your daily responsibilities will include solving emerging issues, finding solutions, and optimizing customer technical knowledge.



To succeed in this role, you'll need to have:




  • Native or proficient level of Danish (C2)
  • Advanced level of English (at least C1) both verbal and written
  • Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills
  • Analytical and problem-solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator, and problem solver
  • High-speed internet access and appropriate conditions for remote work
  • Must hold EU citizenship or valid work permit for Portugal
  • Be a local candidate or willing to relocate to sunny Lisbon, Portugal


Benefits include:




  • Relocation package
  • Competitive wages
  • Paid professional training
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Growth opportunities through various development programs
  • Fun and engaging company-wide initiatives, including our EverBetter wellness program
  • Job stability
  • Life-long skills and experience
  • Excellent work culture


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