Remote Technical Support Specialist in Greece
Há 3 dias
Discover a new career opportunity as a Technical Support Specialist with our multinational company. Based in Athens, Greece, this role offers the chance to work in an international environment and enjoy the perfect balance between working and leisure time.
As a Technical Support Specialist, your responsibilities will include:
- Responding to customer inquiries via phone, email, and social media channels.
- Documenting case information and providing technical support to users.
- Adapting the brand's voice and tone for interactions across various channels.
- Ensuring excellent customer satisfaction through friendly and responsive communication.
To succeed in this role, you will need:
- A native-level proficiency in Dutch and a minimum B2 level of English.
- A strong understanding of technical concepts or a willingness to learn.
- Previous experience in troubleshooting and problem-solving.
- Excellent listening skills and proficient communication abilities.
- A drive for excellence and professionalism.
- Strong teamwork skills and dedication to collaborative success.
- Excitement about intercultural communication and the expatriate lifestyle.
We offer a range of benefits, including:
- A competitive salary package with options for accommodation.
- A complete relocation package for non-local applicants, including flight tickets and hotel accommodation.
- A Quality Certified Management Company.
- Regular events, outings, and parties all year round.
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