Cash App Operations Specialist

Há 1 mês


Portugal Fedex Group Tempo inteiro

We are seeking a skilled Cash App Operations Specialist to join our team at FedEx. This exciting opportunity allows you to optimize Customer Experience and Bad Debt while supporting FedEx Strategic accounts in Europe. As a member of a remote team, the successful candidate must be comfortable working with global customer account specifics and nuances.

Key Responsibilities:

  • Identify and investigate discrepancies in cash receipts, such as missing or incorrect payment details, overpayments, underpayments, or unidentified payments.
  • Resolve and process unapplied cash based on research, collaboration with the CFS Rep, and approved management decisions.
  • Proactively communicate potential manual cash application upstream issues with the CFS Rep and BP specialist, providing detailed information and context to aid in their resolution.

Requirements:

  • Detailed experience in finance collections and invoice disputes.
  • Ability to work independently with minimal supervision and collaborate effectively with cross-functional teams.

About FedEx:

FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experiences to our customers. With 530,000 team members strong, we are as diverse as the world we serve.

Estimated Salary: $65,000 - $90,000 per year (dependent on location and experience).



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