Global Client Care Specialist

1 semana atrás


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

Company Overview

Multilingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta, specializes in recruiting Scandinavians, Dutch, German, and Finnish for various positions across Europe.

Salary: Estimated annual salary is around 28,000 €, including meal allowance and performance bonuses.

The Job

We are seeking a Global Client Care Specialist to join our team. In this role, you will handle incoming calls and emails from bank clients, resolving issues regarding ID and T-PIN & Postbank app setup, card blocking/unblocking/exchange, safety, and transactions.

You will use the tools, processes, and methods from your initial training to solve issues, ensuring great levels of client service are delivered. As a Customer Support Agent, you will take inbound calls and emails, using your excellent problem-solving skills and capability for research and identification of the right information.

Required Skills and Qualifications

To succeed in this role, you should speak Portuguese at a native level and be fluent in English (B2). Experience in customer care is an advantage but not a must. You have a good understanding and level of computer handling skills, strong communication skills, and a service-oriented, professional, and thorough approach.

Benefits

We offer relocation package assistance, refund of up to 2000 euros with the first payslip, support in obtaining NIF (Portuguese tax number) and NISS (required for residence permit), and social events. Development opportunities include moving to another project, becoming a team leader, quality analyst, or HR department member.

Others

This role offers a unique opportunity to work for a leading recruitment company, helping people find great jobs abroad and feeling safe during their transition to a new country.



  • Lisboa, Lisboa, Portugal Fresenius Medical Care Tempo inteiro

    Fresenius Medical Care seeks an experienced Global Trade Governance Specialist to join its Global Legal Function in a remote EMEA role. The successful candidate will be part of a highly technical team responsible for implementing and maintaining customs and foreign trade applications within the company's IT landscape.The key responsibilities of this role...


  • Lisboa, Lisboa, Portugal Japan Tobacco International Tempo inteiro

    At Japan Tobacco International (JTI), we celebrate diversity and create a workplace where everyone feels valued. As a leading international tobacco company, we strive to provide top-notch services to our customers. In this role as a Global Consumer Care Specialist in Portugal, you will play a key part in delivering exceptional consumer care and driving...


  • Lisboa, Lisboa, Portugal Fresenius Medical Care Tempo inteiro

    Job Title: Global Trade Governance SpecialistFresenius Medical Care is seeking an experienced Global Trade Governance Specialist to join its highly technical Global Trade Governance team. The ideal candidate will have a deep understanding of customs and foreign trade applications, as well as experience with SAP GTS and ECC.Job Description:Definition and...


  • Lisboa, Lisboa, Portugal JL Talent Partners Tempo inteiro

    We are seeking a highly skilled Global Customer Care Specialist to join our team at JL Talent Partners in Portugal.Key Responsibilities:Provide exceptional customer support via phone and email, ensuring timely resolution and response to customer queries;Deliver accurate and complete information using established procedures;Build meaningful relationships with...

  • Critical Care Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Iqarus Tempo inteiro

    About IqarusIqarus has a long history of delivering comprehensive healthcare solutions in complex environments. With over 40 years of experience, we provide fully-integrated healthcare services across the medical spectrum, from primary care to advanced trauma care.Our ApproachWe project high standards of clinical care into demanding environments through a...

  • Dialysis Care Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Diaverum Tempo inteiro

    We are seeking a highly skilled Dialysis Care Specialist to join our team at Diaverum. This role offers an exciting opportunity to work in a dynamic and supportive environment where you can make a real difference in the lives of our patients.**Salary:** Approximately €40,000 - €60,000 per annum, depending on experience and qualifications.As a Dialysis...

  • Critical Care Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Iqarus Tempo inteiro

    Company OverviewIqarus is a renowned provider of healthcare solutions in challenging environments, boasting a 40-year history of delivering high-standard clinical care. Our expertise spans the medical spectrum, from primary care to advanced trauma care, laboratory services, and surgical capabilities. We prioritize local knowledge, multinational staff,...


  • Lisboa, Lisboa, Portugal Roomraccoon Tempo inteiro

    About RoomRaccoonRoomRaccoon is a pioneering hotel management system that redefines operations through innovation and collaboration. Founded in 2017 by Nadja Buckenberger and Tymen Van Dyl, our mission is to provide seamless support experiences for clients worldwide.We are a diverse team of 100 professionals across 5 global offices, serving over 2000 clients...


  • Lisboa, Lisboa, Portugal Via Medica International Tempo inteiro

    Job Summary: As a Nurse Care Specialist with Via Medica International, you will provide high-quality patient care and support in a clinical or healthcare setting. Your responsibilities will include assessing patient health, administering treatments, and collaborating with other healthcare professionals to ensure exceptional care.Key Responsibilities:Conduct...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job Title: French-Speaking Client Care SpecialistLocation: Lisbon, PortugalJob Type: On-siteAbout the Role:As a French-Speaking Client Care Specialist, you will provide exceptional service to French-speaking clients through various communication channels. Your responsibilities will include client support, problem-solving, data management, and building strong...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Exciting Career Opportunity: Become a Client Care Specialist in Lisbon, PortugalJob Title: French-Speaking Client Care SpecialistLocation: Lisbon, PortugalWork Arrangement: On-siteOverview: Are you passionate about delivering exceptional customer service? We are looking for a French-Speaking Client Care Specialist to join our team in Lisbon, Portugal. This...


  • Lisboa, Lisboa, Portugal Munay Global Services Tempo inteiro

    Customer Support Specialist OpportunityWe are seeking a highly skilled Customer Support Specialist to join our team at Munay Global Services in Portugal.About the RoleThis is an excellent opportunity for a motivated and customer-focused individual to provide top-notch support to our clients via phone and email. As a key member of our team, you will be...


  • Lisboa, Lisboa, Portugal Diaverum Tempo inteiro

    About DiaverumDiaverum is a leading global provider of renal care services with a diverse portfolio ranging from preventative care to dialysis and transplantation. With over 450 clinics in 24 countries, the company delivers 6 million treatments annually through its values of competence, passion, and inspiration.The company's vision is to transform renal care...

  • Dialysis Care Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Diaverum Ab Tempo inteiro

    About the Role:Diaverum Ab seeks a dedicated Nurse for Chronic Renal Patients to join our team. As a Dialysis Care Specialist, you will be responsible for providing high-quality nursing care to patients undergoing hemodialysis treatment. Main Responsibilities:Provide nursing care in various care contexts, prioritizing patient safety and well-being.Ensure the...

  • Dialysis Care Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Diaverum Ab Tempo inteiro

    At Diaverum Ab, we are seeking a dedicated Dialysis Care Specialist to join our team. As a key member of our dialysis team, you will play a vital role in providing high-quality patient care and contributing to the well-being of individuals with renal failure.We offer a competitive salary of $85,000 per year, reflecting your exceptional skills and...

  • SAP Functional Consultant

    2 semanas atrás


    Lisboa, Lisboa, Portugal Dsv Road Gmbh Tempo inteiro

    Job DescriptionSAP FI/CO/SD/MM Global Rollout Specialist at DSV Road GmbHOverviewDSV Road GmbH is a leading logistics company with a strong presence in the global market. We are currently seeking an experienced SAP FI/CO/SD/MM Global Rollout Specialist to join our Business Solutions – Record to Report Team.ResponsibilitiesProvide solution recommendations...

  • Critical Care Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Iqarus Tempo inteiro

    Company OverviewIqarus is a leading provider of integrated healthcare solutions in complex environments. With over 40 years of experience, we deliver high-quality care to clients worldwide. Job DescriptionThe Critical Care Specialist plays a vital role in our multi-disciplined medical team, providing intensive care to critically ill and injured...


  • Lisboa, Lisboa, Portugal Via Medica Intl Tempo inteiro

    Job Summary: We are seeking a skilled Nurse Care Specialist to provide high-quality patient care in a clinical or healthcare setting. The ideal candidate will have strong assessment and treatment skills, as well as excellent communication and collaboration abilities.Key Responsibilities: Conduct thorough patient assessments, including taking medical...

  • Global Financial Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Convatec Inc. Tempo inteiro

    Convatec Inc., a leading global medical products and technologies company, is seeking an experienced Country Accountant to join our team. As a Global Financial Specialist, you will be responsible for ensuring the delivery of all accounting and reporting processes in scope.We offer a competitive remuneration package of $120,000 per year, making this a...

  • Clinical Care Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Via Medica International Tempo inteiro

    **Job Summary**: We are seeking a highly skilled Clinical Care Specialist to join our team at Via Medica International. This role is ideal for a dedicated and compassionate nurse who is passionate about delivering high-quality patient care in a clinical or healthcare setting. Key Responsibilities:Patient Care: Conduct thorough patient assessments, including...