Application Production Support Expert
Há 4 dias
**Company Overview**
At PrimeIT, we have been delivering top-notch IT, telecommunications, and engineering technological services for over 18 years.
We're looking for a skilled Application Production Support professional to join our team.
Job Description:
- Support application users by resolving their queries efficiently.
- Resolve incidents through the incident management lifecycle and root cause analysis.
- Build expertise in our systems and business area to deliver high-quality support.
- Monitor production environments to prevent potential issues.
Requirements:
- Proven knowledge of IT infrastructure.
- Expertise in SQL and MySQL for database management.
- Unix/Linux skills for system administration and troubleshooting.
- Familiarity with cloud platforms and tools like Ansible and Jenkins.
- Dynatrace knowledge for seamless performance.
Career Advancement Opportunities:
This role provides access to our Prime Academy for continuous learning and skill development.
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