German-speaking Customer Advisor

Há 3 dias


Lisboa, Lisboa, Portugal Workster Tempo inteiro

Job Summary

As a German-speaking customer advisor at Workster's partner company, you will play a crucial role in ensuring customer satisfaction. You will work closely with the sales team to resolve customer complaints and provide excellent customer service.

About the Role

Responsibilities include:

  • Handling customer inquiries and resolving issues via phone and email;
  • Offering detailed product information and troubleshooting guidance;
  • Managing orders, returns, and exchanges;
  • Providing professional and timely responses to customers.

Requirements and Qualifications

To succeed in this role, you should have:

  • Fluent German (C1) and proficient English (B2+);
  • Strong technical troubleshooting and problem-solving skills;
  • Excellent communication and customer service abilities;
  • Previous experience in customer support or technical support;
  • A passion for drone technology and innovation.

What We Offer

The company provides a competitive salary and benefits package, including performance bonuses, holiday bonuses, and health insurance after six months of employment. Relocation support is also available, including fully paid training and legal/administrative support for non-Portuguese citizens.



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