Tax Compliance Management Expert

Há 20 horas


Porto, Porto, Portugal Sovos Compliance Tempo inteiro

At Sovos Compliance, we're seeking a highly skilled Tax Compliance Management Expert to lead our team of Service Representatives and Associates in delivering exceptional services using our cutting-edge products and tools. This role is a fantastic opportunity for a motivated individual to take on a challenging leadership position and make a significant impact on our organization's success.

What You'll Do:

  • Lead a team of Compliance Services Associates, Representatives, and/or Senior Representatives to achieve high service levels and foster a collaborative culture.
  • Hold team members accountable for meeting deadlines and creating a positive work environment.
  • Interview, hire, train, coach, appraise performance, reward, and discipline employees as needed.
  • Provide strong leadership, guidance, and mentorship to the team, driving process improvements and technological advancements.
  • Monitor client activities to ensure timely completion of compliance-related tasks and provide assistance in resolving client issues.
  • Manage client escalations and create department goals, leading the team to successful completion.
  • Create and manage department process controls, ensuring internal and external customer satisfaction.
  • Perform other duties and special projects as assigned, taking full responsibility for ensuring internal and external customer satisfaction.

We're Looking for Someone with:

  • A Bachelor's degree in business management, operations, or information systems.
  • A minimum of 6-8 years' work experience, preferably in VAT compliance or a related field.
  • Excellent time management, decision-making, and organizational skills.
  • Ability to lead and empower teams to achieve individual and operational goals.
  • Strong interpersonal and professional communication skills.
  • Detail-oriented and able to work independently in a fast-paced environment.

The Ideal Candidate Will Possess:

  • Previous VAT experience (3+ years) and client service-related work experience (2+ years).
  • Leadership experience, including interviewing, hiring, training, coaching, and performance management.

What We Offer:

  • A competitive salary range of $85,000 - $110,000 per year, depending on location and experience.
  • A comprehensive benefits package, including health insurance, life insurance, personal accidents insurance, meal allowance, and continuing opportunities for further learning and development.
  • A chance to work with talented and passionate people in a rewarding and values-driven environment.

Sovos Compliance is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law.


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