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iGaming Industry Customer Care
1 semana atrás
We're seeking a highly skilled Swedish-speaking customer support specialist to join our team in Malta.
As a key member of our customer service team, you'll be responsible for providing top-notch support to players, helping them resolve issues, and contributing to improving our platform.
Key Responsibilities:
- Provide customer support via email, phone, and live chat.
- Help players with account issues, bonuses, game rules, and technical questions.
- Ensure a positive experience for customers, making them feel valued.
- Assist with responsible gaming, fraud prevention, and payment-related inquiries.
- Collaborate with internal teams to report issues and improve our platform.
Requirements:
- Fluent Swedish speaker with excellent English skills.
- Customer service experience (iGaming experience is a plus).
- Strong communication skills and ability to multitask.
- Passion for casino games, sports betting, or the iGaming industry.
- Tech-savvy with fast typing skills.
- Flexibility to work day, evening, and weekend shifts.
We offer a competitive salary and bonus schemes, as well as opportunities for career growth and development in a dynamic and innovative industry.
