Multilingual Customer Support Specialist

Há 1 mês


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro
Job Title: Multilingual Customer Advisor

Location: On-site, Hybrid or Remote (Within Portugal)

Company Overview:
We are a leading talent acquisition company, Cross Border Talents, seeking skilled and motivated individuals to join our team as Multilingual Customer Advisors. This position offers the flexibility to work remotely from the comfort of your own home, providing exceptional customer support to our diverse clientele.

Position Overview:
As a Multilingual Customer Advisor, you will play a vital role in our customer support team, delivering outstanding service in German, Dutch, Italian, and Spanish. This position is open to candidates located anywhere within Portugal, offering the flexibility to work remotely.

Key Responsibilities:
  • Provide excellent customer support in German, Dutch, Italian or Spanish via various communication channels such as phone, email, and live chat.
  • Collaborate with team members and maintain a positive and productive remote working environment
  • Stay informed about our products/services to offer knowledgeable assistance to customers.
  • Demonstrate strong problem-solving skills and attention to detail in addressing customer inquiries.

Requirements:
  • Fluency in German, Dutch, Italian or Spanish (both written and spoken).
  • EU citizenship or valid work permission.
  • Excellent communication and interpersonal skills.
  • Self-motivated and able to work independently.

What We Offer:
  • Competitive salary.
  • Performance bonus.
  • Opportunity to work remotely from anywhere in Portugal (only for German and Dutch market).
  • Daily allowance.
  • Career growth and development opportunities.
  • Inclusive and diverse working environment.


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