Research Operations Manager

Há 1 mês


Porto, Porto, Portugal Ronin Corporation Tempo inteiro

Discover a fulfilling career with Ronin International as a Research Operations Manager - Market Insights. Based in our Porto, Portugal office, you will be part of a dynamic team that delivers exceptional market research projects to clients worldwide.

About Us

Ronin International and its subsidiaries are part of the Rippleffect Group, a global leader in market research solutions. Our company is committed to fostering an inclusive work environment where talented individuals can grow professionally and personally.

About the Role

We are seeking a detail-oriented and proactive Research Operations Manager who will oversee our market research fieldwork operations. As the single point of contact between our clients' projects and our operational teams, you will ensure seamless project delivery, exceeding client expectations. Key responsibilities include:

  • Managing multiple projects simultaneously, prioritizing tasks effectively, and meeting deadlines;
  • Coordinating with internal teams, vendors, and clients to ensure project success;
  • Reviewing and testing questionnaires, screeners, and discussion guides for best practice data collection;
  • Conducting briefings with internal fieldwork teams and external vendors;
  • Tracking project profitability and overseeing change control and scope creep management;
  • Fostering strong relationships with clients, providing excellent communication and interpersonal skills;
  • Ensuring compliance with market research quality standards and regulations.

Requirements

To succeed in this role, you should have:

  • A minimum of 2 years' experience in project management;
  • Strong multitasking, time management, and prioritization skills;
  • Excellent communication and interpersonal skills;
  • Ability to problem-solve using initiative and a tenacious personality;
  • Proficiency in Microsoft Office, including Excel, and understanding of data collection management;
  • Bonus points for CATI experience, knowledge of other languages and cultures, and familiarity with costing sheets and specifications.

Benefits

Ronin International offers a competitive salary (€55,000 - €65,000 per annum) and a range of benefits designed to support your well-being and professional growth. We prioritize hybrid working, allowing you to balance work and personal life while contributing to our mission. Join us and become part of a diverse, dynamic team shaping the future of market research



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