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Customer Service Ambassador in Porto
Há 1 mês
We're seeking a highly skilled Customer Service Ambassador to join our team at Cross Border Talents in Porto. As the primary point of contact for customers, you will be responsible for managing incoming calls with professionalism and courtesy.
About Us:
Cross Border Talents is committed to delivering exceptional customer satisfaction and strives to create a friendly experience for every client. Our team promotes a positive workplace culture rooted in collaboration and mutual support.
Job Overview:
This role involves embodying our company culture, helping to maintain a positive, team-oriented work environment. You will welcome customers warmly and provide personalized assistance based on their specific needs, offering customized solutions to guarantee customer satisfaction.
Key Responsibilities:
- Manage customer calls with professionalism and courtesy
- Welcome customers warmly and provide personalized assistance based on their specific needs
- Offer customized solutions to guarantee customer satisfaction
- Represent and promote our company culture, creating a positive and supportive workplace atmosphere
Requirements:
- C2 proficiency in French
- EU citizenship or Portuguese residency card
What We Offer:
- Estimated Salary: €38,000 - €45,000 per year, depending on experience
- Competitive Salary Package: Reflecting your skills and effort
- Performance Bonus: Opportunities for bonuses based on achievements
- Meal Allowance: Daily support for meals during work hours
- Transportation Allowance: Assistance with commuting costs
- Health and Life Insurance: Comprehensive coverage for your well-being
- Onsite Work Environment: Collaborate and communicate effectively with the team in person
