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Streaming Platform Liaison
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**About the Role**
We are looking for a highly motivated Italian-speaking customer care specialist to join our remote team. As a key member of our customer support team, you will be responsible for resolving customer inquiries, troubleshooting technical issues, and ensuring excellent customer experiences.
Key Responsibilities:**
- Deliver exceptional customer service to subscribers of our streaming platform.
- Support customers with subscription-related inquiries, account management, and technical issues.
- Utilize strong communication skills to ensure seamless customer interactions.
- Collaborate with the team to identify and resolve complex challenges.
Qualifications:**
- Native-level fluency in Italian and proficient English skills.
- Proven ability to communicate effectively with customers and colleagues.
- Familiarity with technical tools and willingness to learn new ones.
- Ability to adapt to a dynamic work environment, including rotating shifts and weekends.
