Multilingual Customer Service Representative

Há 6 dias


Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

We are seeking a passionate and dedicated individual to join our customer support team. As a Multilingual Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support through various communication channels.

Responsibilities
  • Provide timely and effective solutions to customer inquiries and concerns via phone, email, or chat.
  • Work with diverse clients across various industries, focusing on tasks such as customer support, payment transactions, and technical assistance.
  • Utilize excellent communication skills, interpersonal skills, and team spirit to resolve complex issues and exceed customer expectations.
Requirements

To succeed in this role, you should possess:

  • A native level of written and verbal communication skills in Latvian and good understanding of English (B1 Level).
  • Good computer and internet skills.
  • Fast learning capacity.
  • Excellent communication skills, interpersonal skills, and team spirit.
  • Goal-oriented work.
  • Flexibility and resilience.
  • Experience in telephone customer service/call center environment (preferred).
About Us

Teleperformance Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work. We provide services in 35 languages and offer a wide range of integrated omnichannel solutions. Our multicultural, highly qualified, and deeply specialized team is committed to delivering exceptional customer experiences.

Benefits
  • International career in a multicultural environment.
  • Possibility of cooperation with leaders in various industries.
  • Intensive training and familiarization phase.
  • Health insurance since day one in the company.
  • Accommodation in a room of a Teleperformance-owned apartment.
  • Free annual flight to the homeland.
  • Free Portuguese language courses, water sports, soft trekking, and much more for all who are interested.


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