Specialist in Coffee Experience

Há 2 dias


Braga, Braga, Portugal Nestlé Sa Tempo inteiro

Job Overview
Nestlé Sa is seeking a motivated and customer-focused Coffee Specialist to join its team. The ideal candidate will have excellent communication skills, be fluent in Portuguese, and possess a passion for delivering exceptional customer experiences.

About the Role
As a Coffee Specialist at Nestlé Sa, you will be responsible for handling all front-office contacts with customers for the Nespresso brand. Your primary objective will be to provide personalized support, identify customer needs, and offer tailored solutions to drive sales and enhance customer satisfaction.

Key Responsibilities:
* Attend to customer inquiries via voice, email, or chat for both B2C and B2B business
* Welcome customers, understand their needs, and provide expert advice on Nespresso products and services
* Educate customers on the art of coffee tasting and promote our extensive range of products
* Troubleshoot machine malfunctions and guide customers effectively to technical assistance
* Maximize sales of Nespresso products, including coffee, machines, and accessories

Requirements:
* 1-2 years of experience in customer-facing roles (mandatory)
* Proficiency in Microsoft Office (Outlook, PowerPoint, Excel)
* Fluency in Portuguese (mandatory)
* Proficiency in English is an asset
* Excellent relational and communication skills
* Ability to multitask and work in a fast-paced environment

What We Offer:
* Competitive salary: $50,000 - $60,000 per annum, based on performance
* Flexible working environment and remote work options
* Immersion in a culturally diverse team and local international exposure
* Engagement and well-being activities, e-learning courses, and career progression opportunities

Nestlé Sa prioritizes the well-being and professional growth of its team members, offering a comprehensive benefits package that includes flexible benefits, company equipment, medical support, and membership in the Nestlé Club with discounts at several partners.



  • Braga, Braga, Portugal Nestlé Sa Tempo inteiro

    Nestlé Business Services is a key player within the Nestlé Group, providing Supply Chain, Financial, HR, Digital & social media, and Consumer Engagement services to support Nestlé's engagement with millions of consumers worldwide. Our team comprises diverse and multicultural professionals who are passionate about digital innovation and dedicated to...


  • Braga, Braga, Portugal Phiture Tempo inteiro

    **Nestle Business Services: A Hub for Digital Innovation**Nestle Business Services (NBS) is a dynamic organization that plays a pivotal role within the Nestle Group. We provide an array of services, including Supply Chain, Financial, HR, Digital & Social Media, and Consumer Engagement to facilitate Nestle's global engagement with millions of consumers.We are...


  • Braga, Braga, Portugal Nestlé Sa Tempo inteiro

    About UsNestlé Business Services (NBS) is the core of Nestlé Group. We provide services that enable Nestlé to engage with millions of consumers worldwide. Our team consists of multicultural and diverse professionals who are passionate about digital innovation and process improvement.We are seeking talented individuals who are eager to learn, team players,...

  • CRC Team Lead

    Há 5 dias


    Braga, Braga, Portugal Nestlé Sa Tempo inteiro

    About Nestlé Business ServicesNestlé Business Services (NBS) plays a vital role within the Nestlé Group, providing supply chain, financial, HR, digital and social media services to facilitate Nestlé's engagement with millions of consumers worldwide.Job SummaryWe are currently seeking a Team Lead at Nestlé Business Services. As a key member of our CRC...


  • Braga, Braga, Portugal Webhelp France Tempo inteiro

    Embark on a career journey with Webhelp France as a Customer Experience Specialist in Braga, Portugal. This hybrid position offers the perfect blend of work-life balance and opportunities for growth. With a focus on delivering exceptional customer experiences, you will play a pivotal role in driving business success.


  • Braga, Braga, Portugal Ttec Tempo inteiro

    Unlock Your Potential as a Customer Experience SpecialistAt TTEC, we're passionate about delivering exceptional customer experiences. As a Customer Experience Specialist, you'll play a vital role in resolving customer issues and providing top-notch support. With a strong focus on quality and attention to detail, you'll ensure that every customer interaction...


  • Braga, Braga, Portugal Nestlé Sa Tempo inteiro

    About Nestlé SaWe are a multicultural and diverse team of professionals passionate about digital innovation, driving continuous improvement processes, and engaging with millions of consumers worldwide.We are looking for talents who are eager to learn, team players, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced,...


  • Braga, Braga, Portugal Abroad Experience Tempo inteiro

    Are you a strong communicator with excellent customer service skills? Do you have experience in international customer relations and a passion for building strong relationships with clients? We're looking for a talented individual to join our team as an International Customer Relations Specialist in the Amersfoort Area.Key Responsibilities:Represent our...


  • Braga, Braga, Portugal Abroad Experience Tempo inteiro

    Job Summary: We are seeking a highly skilled International Customer Relations Specialist to join our dynamic team in the Amersfoort area. As a key member of our customer relations team, you will be responsible for building and maintaining strong relationships with our B2B customer base.Key Responsibilities:Represent our company towards the customer and act...


  • Braga, Braga, Portugal Blu Selection Tempo inteiro

    Work with us:As a Customer Advisor for our Streaming Platform in Lisbon, you will be part of our international team responsible for delivering exceptional customer experiences on behalf of some of the world's most progressive brands.Salary and BenefitsWe offer a competitive salary of €1100 gross per month (paid 14 times), as well as a performance bonus of...


  • Braga, Braga, Portugal Abroad Experience Tempo inteiro

    As a dedicated professional at Abroad Experience, you will play a vital role in fostering strong relationships with customers and driving business growth. The ideal candidate for this position will possess excellent communication skills, both written and verbal, and be proficient in French.The Customer Account Liaison Specialist will serve as the primary...


  • Braga, Braga, Portugal Minacs Tempo inteiro

    About UsMinacs is a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions, in over 70 countries.Job OverviewWe are seeking a highly motivated Pharmaceutical Customer Experience Specialist to join our team. This role will be responsible for...


  • Braga, Braga, Portugal Phiture Tempo inteiro

    **About Phiture**We are a dynamic fashion brand that embodies the spirit of wild & free-inspired fashion for modern women. Our brand is currently one of the fastest-growing direct-to-consumer brands in the fashion market, with a product portfolio of over 150 products.Our team is spread across Europe, with a Studio Office in Berlin and a production Office in...


  • Braga, Braga, Portugal Minacs Tempo inteiro

    Company OverviewWe're a global technology and services leader that powers the brands of the future, improving businesses with integrated solutions in over 70 countries. We're proud to be recognized for excellence in work environment, career growth, and company culture.SalaryEnjoy a competitive salary and performance bonus, allowing you to support your unique...


  • Braga, Braga, Portugal Stonex Tempo inteiro

    Job SummaryWe are seeking a highly skilled Content Experience Specialist to support the daily maintenance of our website.Main Responsibilities:Implement web pages, landing pages, content, and multimedia in CMS.Serve as a CMS subject matter expert advising on digital best practices.Keep financial data on websites up to date (monthly, quarterly, and...


  • Braga, Braga, Portugal Cross Border Talents Tempo inteiro

    About the JobWe are looking for a highly skilled Customer Service Specialist to join our Cross Border Talents team. The successful candidate will be responsible for providing excellent customer support and generating enthusiasm around our services.Key ResponsibilitiesRepresent a world-leading company in the sale of coffee machines, capsules, and...


  • Braga, Braga, Portugal Nestlé Sa Tempo inteiro

    About Nestlé Business ServicesNestlé Business Services (NBS) plays a crucial role within the Nestlé Group, providing Supply Chain, Financial, HR, Digital & social media, and Consumer Engagement services to facilitate Nestlé's engagement with millions of consumers worldwide. Our team comprises diverse and multicultural professionals who are passionate...


  • Braga, Braga, Portugal Bosch Group Tempo inteiro

    **About Bosch Group**The Bosch Group is a leading global supplier of technology and services. With over 400,000 associates in 60 countries, we impact people's lives and work towards a more sustainable future.**Job Description**We are expanding our Corporate Quality department, responsible for Bosch quality management tools and processes worldwide. As a User...

  • Visual Effects Specialist

    3 semanas atrás


    Braga, Braga, Portugal Wargaming Tempo inteiro

    ResponsibilitiesAs a Visual Effects Specialist at Wargaming, you will be responsible for designing and configuring visual effects in our proprietary editor. This includes creating textures and optimizing VFX, as well as resolving technical and creative issues within the team and with related teams.RequirementsWe are looking for a professional with experience...


  • Braga, Braga, Portugal Wargaming Tempo inteiro

    Job DescriptionWe are seeking a highly skilled Visual Effects Specialist to join our team at Wargaming. The ideal candidate will have experience in designing and configuring visual effects in proprietary editors, creating textures, and optimizing VFX.Key Responsibilities:Design and configure visual effects in World of Warships' proprietary editorCreate...