Digital Marketing Representative
1 semana atrás
We are seeking a highly motivated and experienced Digital Marketing Representative to join our team in Lisbon, Portugal. As a Digital Marketing Representative, you will play a key role in assisting clients with their digital marketing needs, providing exceptional customer service, and driving business growth.
About the Company
Our company is the leading online advertising platform in the world, with a revenue of over $100 billion annually. We provide innovative solutions for businesses to reach their target audience through various channels, including search engines, websites, mobile apps, and videos.
Your Responsibilities
* Assist clients with pre-sales, general inquiries, and technical support issues via phone, email, chat, and social messaging channels.
* Understand the business goals of clients and support them through a chat system.
* Provide high-quality customer service.
* Adapt the brand's voice and tone.
* Respond appropriately to customer escalations and escalate issues.
* Respond to inbound customer requests, document relevant case information.
Requirements
* German is your first language, and you are fluent in English (B2 level).
* You have a high school degree or a bachelor's degree.
* You have an interest in online marketing products.
* You are a strategic thinker.
Benefits
* Competitive salary: €50,000 - €60,000 per year.
* Performance bonus.
* Holidays and Christmas bonuses, seasonal rewards, and shift incentives.
* Comprehensive training program upon commencement.
* Multilingual working atmosphere.
* Excellent networking opportunities.
* Free language courses.
* Team building and outdoor activities organized by the employee.
* Affordable lunch at the office canteen.
* Health insurance from day 1.
* Full relocation package, including accommodation, airport pick-up, administrative support, and more.
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