Digital Marketing Customer Service Representative

1 semana atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Embark on a dynamic career in digital marketing with Blu Selection, an international recruitment company connecting talented professionals with innovative companies.

About the Role

We are seeking a highly motivated Digital Marketing Customer Service Representative to join our team in Lisbon. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their online advertising strategies are optimized and effective.

This is an excellent opportunity to start your career in digital marketing, working closely with a diverse group of professionals and utilizing your skills to drive results.

Responsibilities
  1. Collaborate with clients to understand their business goals and objectives, matching them with tailored online advertisement solutions.
  2. Provide expert advice and guidance on various queries, utilizing your knowledge of online advertising platforms.
  3. Develop meaningful relationships with key decision-makers in the marketing industry, serving as a trusted consultant for their online advertising strategy.
  4. Achieve high levels of customer satisfaction through proactive issue resolution and quality-focused service delivery.
Requirements

To succeed in this role, you will need:

  • a strong mother tongue level in French and a good English level (at least B2).
  • completed secondary school or a Bachelor's degree.
  • experience in customer service or sales.
  • familiarity with social media platforms.
  • excellent communication and listening skills.
  • a strategic thinking approach.
  • a commitment to excellence and professionalism.
What We Offer

We provide a comprehensive benefits package, including:

  • a 12-month fixed-term contract, renewable annually.
  • mon – fri, 8 am – 6 pm working hours.
  • 5 weeks of training, including Google Ads certification.
  • competitive salary: €1,240 per month, gross.
  • a monthly bonus.
  • free Portuguese lessons, cooking courses, sports activities, and social events.
  • reimbursement of initial flight costs after 9 months.
  • annual return ticket to your home country within the EU.
  • help with paperwork and opening a bank account upon arrival.

Blu Selection is committed to creating a supportive work environment that fosters growth and innovation. If you are motivated, creative, and open-minded, we encourage you to apply.



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